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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.

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I need some help with a frustrating problem.

I am trying to renew my anti-virus and need to sign in to do it.  I have another few days left with the discount.

Probleem is  I need to reset my password and when I try, I'm asked for the answer to the security question.  The problem is I don't know it and I've tried a few different ones.  I've even tried signing into my account using my Facebook account, but am told the password is wrong.

Any ideas how to fix the problem with the security answer?

Edited by LynneB

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I can't.   I need ti sign in to do that.  I cant sign in because i don't remember my password.  I cant reset my password because i dont know my security answer.


Now do you understand the problem?

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Please create a new account and submit full details to the Technical Support ...

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