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      Долгое сохранение сообщений || Delays while posting   09/20/2017

      По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.  || Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published.
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outlook crash antispam addin

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Starting from the last 2 days Microsoft Outlook crashes (on 3 PC) if antispam service is activated on Kaspersky Small Office security 5 (17.0.0.611e). This happens on outlook 2007 and also on Outlook 2013. Did you find anything like that? Thanks.

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mick1959   

I have same problem and the culprit is the Kaspersky anti-spam addin crashing Outlook.

 

I have KIS on 3 laptops and Kaspersky Small Office on 3 PC's and the Kaspersky anti-spam addin has had to be disabled as it crashing outlook on every single machine.

 

They are running a mix of Win10 Pro, Win 10 home, Win7 pro and Win7 home with either Outlook 2010 or Outlook 2016 / 365.

 

This would appear to be an issue with Kaspersky and would appreciate Kaspersky getting to grips with this quickly

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richbuff   

Welcome. Please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request:

 

a. Description of the issue.

b. Screenshot, as needed.

c. GSI

Please post your GetSystemInfo report link, instructions are located in the Important topics.

 

Please see the small print that is located at the bottom of this message.

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mick1959   
Welcome. Please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request:

 

a. Description of the issue.

b. Screenshot, as needed.

c. GSI

Please post your GetSystemInfo report link, instructions are located in the Important topics.

 

Please see the small print that is located at the bottom of this message.

 

 

Thanks for the advice. But I have seen likes of Norton are affected too, so Kaspersky is not alone in this.

 

For me it is easier just to disable the Kaspersky anti-spam addin as I have Outlook being affected on 6 machines with different Windows Operating systems and different versions of Kaspersky,

 

Plus, so many others are having the same issue already and they have been advised to contact support, so I will await the solutions from Kaspersky

 

 

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