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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting   09/20/2017

      По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.  || Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published.
Giuseppe_OP

The drive or network connection to which the link is referenced ... is unavailable

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Hi

yesterday I install for the first time Small Office Security.

Today my PC don't see anymore my network and my NAS, where I save all my works.

When I go to PC resources, I don't see anymore the directory, and when I try to open same files link on my desktop, he say: The drive or network connection to which the link is referenced ... is unavailable

Our so is Windows 10 64 bit

Could you please help us urgently?

Giuseppe

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Mefodys   

Hi!

Have you installed KSOS5 version?

1) Try to find problematic component.

2) Try to exit from KSOS and check the issue.

3) Try to remove KSOS and check the issue.

 

In additon, please create a request to Tech support via ksos.kaspersky.com and tell me the requesr (INC) number.

Thanks!

 

 

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