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Giuseppe_OP

The drive or network connection to which the link is referenced ... is unavailable

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Hi

yesterday I install for the first time Small Office Security.

Today my PC don't see anymore my network and my NAS, where I save all my works.

When I go to PC resources, I don't see anymore the directory, and when I try to open same files link on my desktop, he say: The drive or network connection to which the link is referenced ... is unavailable

Our so is Windows 10 64 bit

Could you please help us urgently?

Giuseppe

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Hi!

Have you installed KSOS5 version?

1) Try to find problematic component.

2) Try to exit from KSOS and check the issue.

3) Try to remove KSOS and check the issue.

 

In additon, please create a request to Tech support via ksos.kaspersky.com and tell me the requesr (INC) number.

Thanks!

 

 

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