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hayleyit

Unable to delete task [In progress]

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hayleyit   

Hello,

 

I have just upgraded our KSC to v10.4.343. Now, it's been a while since I worked with KSC, so I'm a little rusty.

 

I am trying to clean it up, by removing old, unused or obsolete tasks, but I am having problems with a specific one.

 

Here are it's details:

 

Task type: Install application remotely

Application: Kaspersky Security Center 10 Administration Server

Group: Tasks for specific devices

Schedule: Manually

 

It's not currently, running, and I have removed any computers from its targets list; but despite this, every time I try to delete it, it fails with "Fail to delete the task "Deploy KES 10 SP1 MR2 for Windows (10.2.4.674)(1)"."

 

I have triple checked it's not running, and even rebooted the entire server, but it will no go.

 

How can I delete it please?

 

Thank you.

 

EJ

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Hello,

 

I have just upgraded our KSC to v10.4.343. Now, it's been a while since I worked with KSC, so I'm a little rusty.

 

I am trying to clean it up, by removing old, unused or obsolete tasks, but I am having problems with a specific one.

 

Here are it's details:

 

Task type: Install application remotely

Application: Kaspersky Security Center 10 Administration Server

Group: Tasks for specific devices

Schedule: Manually

 

It's not currently, running, and I have removed any computers from its targets list; but despite this, every time I try to delete it, it fails with "Fail to delete the task "Deploy KES 10 SP1 MR2 for Windows (10.2.4.674)(1)"."

 

I have triple checked it's not running, and even rebooted the entire server, but it will no go.

 

How can I delete it please?

 

Thank you.

 

EJ

Hi,

 

Could you please create incident in CompanyAccount and provide there traces collected in moment when you try to delete this task. Also we need full list of your tasks.

 

Thank you!

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