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itservice-itzehoe

Unable to accept Agreement [Solved]

15 posts in this topic

Hi,

i am at the moment a trial User because i want to test the Endpoint Secruity Cloud version on our Server but

I am unable to accept the EULA because i am hanging in the Screen that tells me to wait for the EULA to download :dash1:

 

ID: b25f5984-d641-4a46-9fab-9fc0e36a0ed0

 

I am thankfull for any Help

 

Greetings

Wagner

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Hi,

i am at the moment a trial User because i want to test the Endpoint Secruity Cloud version on our Server but

I am unable to accept the EULA because i am hanging in the Screen that tells me to wait for the EULA to download :dash1:

 

ID: b25f5984-d641-4a46-9fab-9fc0e36a0ed0

 

I am thankfull for any Help

 

Greetings

Wagner

 

Hello,

 

please attach a screen shot and state versions of OS and web browser.

Thank you.

 

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Hello,

 

please attach a screen shot and state versions of OS and web browser.

Thank you.

 

Hi Dimitry,

 

a screen shot would not do you a favor except you can read German, if so let me know OS: Windows 10 build 1607

Browser: Google Chrome 58.0.3029.110 (64-bit)

 

Greeting

Wagner

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Hi Dimitry,

 

a screen shot would not do you a favor except you can read German, if so let me know OS: Windows 10 build 1607

Browser: Google Chrome 58.0.3029.110 (64-bit)

 

Greeting

Wagner

 

Hello,

 

please attach a screen shot in German.

Thank you.

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Same problem here with Chrome / Firefox on multiple machines with win7 / win 10:

 

Kaspersky Endpoint Security 10 for Windows (10.2.5.3201) End User License Agreement

License Agreement with Terms of Use of Kaspersky Endpoint Security for Windows:

 

Please wait until the End User License Agreement text loads.

 

 

and then nothing . . .

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Posted (edited)

Try pressing Ich lehne ab/ I refuse twice, that did the trick here.

 

EDIT: But still not able to get the distribution packages

Edited by Tt3

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Please check whether the issue still persists at this moment.

Thank you.

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Please check whether the issue still persists at this moment.

Thank you.

 

Still not working here, same error as above

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Posted (edited)

Still not working here, same error as above

 

Hi,

for me it is now working but it takes a long time to publish the new package

i wil post again if it works :pray: :unsure:

 

EDIT:

 

Yes it works it takes a while for the Server to generate the Download Package but it Works :bravo:

 

Thanks for the Help

 

Greetings

Wagner

Edited by itservice-itzehoe

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Still not working here, same error as above

 

Hello,

 

please state your ID and server address.

Thank you.

 

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Hello,

 

please state your ID and server address.

Thank you.

 

I have access now!

 

s096.cloud.kaspersky.com

ID: 2178c391-899d-44e0-b15c-00b13638b74e

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I have access now!

 

s096.cloud.kaspersky.com

ID: 2178c391-899d-44e0-b15c-00b13638b74e

 

Do you confirm that the issue was solved ?

Thank you.

 

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Do you confirm that the issue was solved ?

Thank you.

yes - thank you

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yes - thank you

Hi,

 

Marked as solved.

 

Thank you!

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