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asker2

KES SP2 10.3.0.6294 [In progress]

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asker2   

Hi,

 

I upgraded to the last version of console (10.3.343), agent (10.3.343) and KES (10.3.06294) in my workstation to make tests before a deployment in my company and I have a detected a problem, or at least I don't find the place to correct it.

 

In the previous version of KES (10.2.5.3201) when we connect a USB it starts a quick scan and you need user and password to stop it. In the version KES 10.3.0.6294 I can stop without password.

 

Is it correct? Has been disabled this option?

 

Best regards

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Hi,

 

I upgraded to the last version of console (10.3.343), agent (10.3.343) and KES (10.3.06294) in my workstation to make tests before a deployment in my company and I have a detected a problem, or at least I don't find the place to correct it.

 

In the previous version of KES (10.2.5.3201) when we connect a USB it starts a quick scan and you need user and password to stop it. In the version KES 10.3.0.6294 I can stop without password.

 

Is it correct? Has been disabled this option?

 

Best regards

 

Hello.

 

Please make sure you have configured the new SP2 policy similarly to that of your previous version. If you used policy conversion, please try to create one from scratch, enable password protection, activate it and let us know the result.

 

Thank you.

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asker2   
Hello.

 

Please make sure you have configured the new SP2 policy similarly to that of your previous version. If you used policy conversion, please try to create one from scratch, enable password protection, activate it and let us know the result.

 

Thank you.

 

 

Hi, thanks for your help.

 

Before to change the policy (it was a conversion for the prior endpoint) I spoke with the Spanish support and they told me that now it's a local task, so you can stop it if it's allowed in the policy.

 

I rechecked the policy and disable this option but nevermind you do the quick scan can be stopped. So I send traces and logs and they have send to support.

 

Waiting answer.

 

Thanks

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Hi, thanks for your help.

 

Before to change the policy (it was a conversion for the prior endpoint) I spoke with the Spanish support and they told me that now it's a local task, so you can stop it if it's allowed in the policy.

 

I rechecked the policy and disable this option but nevermind you do the quick scan can be stopped. So I send traces and logs and they have send to support.

 

Waiting answer.

 

Thanks

 

Please let us know the number of the incident you have registered with support.

 

Thank you!

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asker2   
Please let us know the number of the incident you have registered with support.

 

Thank you!

 

 

Hi Kirill, sorry for the late reply. I don't know the internal number of the incident. I only know that in the next version the USB task could manage from the console.

 

Best regards

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Hi Kirill, sorry for the late reply. I don't know the internal number of the incident. I only know that in the next version the USB task could manage from the console.

 

Best regards

 

We have a confirmation from the developers that this is the designed behavior in this version. However, we realize that it may be unwanted to allow the user to be notified that the scan task is running and stop is, which is why a private fix has been released that modifies this task to run in non-interactive mode (with no progress bar appearing) in the background. The patch number is pf3018, and it can be obtained by request via CompanyAccount.

 

Thank you.

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