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spookiicz

KRD 10 closing during test

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Hi,

 

I'm facing a big problem, KRD boot fine, updates working, but testing app close during test (linux distro still running).

App just close (like Alt+F4) no error, no message, nothing, just close.

I can run test again, but still close on the same place (some xml file).

 

Any advice?

Edited by spookiicz

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Hello,

we have the same problem: testing app closes itself after a few minutes reproducibly.

We used KRD ISO 18 (downloaded 29/01/2019) on a USB stick which worked fine on all other clients and even an older HP blade server.
The client scanned is a HP PC, Windows 7 with a few banking applications installed. 

Which information do you (Kaspersky) need to trace this bug? 

Greetings
Writehead

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12 часов назад, WRITEHEAD сказал:

Hello,

we have the same problem: testing app closes itself after a few minutes reproducibly.

We used KRD ISO 18 (downloaded 29/01/2019) on a USB stick which worked fine on all other clients and even an older HP blade server.
The client scanned is a HP PC, Windows 7 with a few banking applications installed. 

Which information do you (Kaspersky) need to trace this bug? 

Greetings
Writehead

Hello.

Please create and attach trace file https://support.kaspersky.com/14223

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