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compubee

Protection against Screenshots is not supported by hardware

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Hi:

We had installed Kapseresky Small Office Security 5 on one of our laptops. The laptop service center formatted the harddisk of this laptop and installed the OS and drivers afresh.

Before formatting the latpop, the protection against screenshots was working on this laptop, now after the re-installation of the same OS (Windows 8.1 64 bit), we are getting the above message as stated in the title.

Could you please help us out in resolving this issue?

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Hi richbuff:

Thank you very much for your guidance. I have already been through the link provided by you and checked all those 4 steps. As per the attached screen shot of the Task Manager, I can see "Virtualization Enabled" message.

Is there any other option?

post-611792-1485840710_thumb.jpg

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Hi richbuff:

As per your message, I contacted the support and after taking the steps suggested by them, this issue is resolved now.

Thanks a lot for your support :bravo: .

 

 

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