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SJMarty

Rename a Mobile Device in My Kaspersky

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Hello,

 

The subject pretty much sums it up...

 

I have 4 PCs, 2 tablets, and 3 phones. I can rename the PCs but don't seem to have that option for the mobile devices. It used to be there. It's rather cumbersome with the default names because 2 of the phones and both tablets are the same exact model. Has the rename functionality for mobile devices been removed from My Kaspersky?

 

Thanks.

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Hello,

Yes with the new design, the rename bouton (pencil) has disappeared for the Mobile Devices.

I’ve found a workaround for rename the Mobile Devices.

- Select the tab "Licenses"

- Then from the "License in Use", go to the line "Connected: x devices"

- Click on "x devices" and a list of your connected devices for this licence will appeared

- From there, select you mobile device to rename and you will find the Rename Bouton (pencil)

I hope this will help you.

Edited by Prius

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Hello,

Below in detail with screenshots :

 

1 : Select the tab "Licenses",

2 : Go to "License in Use", and then to the line "Connected: x devices"

post-92454-1486287119_thumb.jpg

 

3 : Click on "x devices" and a list of your connected devices for this licence will appeared:

post-92454-1486287223_thumb.jpg

 

4 : From there, select you Mobile Device to rename and you will find the Rename Bouton (pencil)

post-92454-1486287232_thumb.jpg

 

5: Edit and Save

post-92454-1486287240_thumb.jpg

 

I hope this will help you.

Edited by Prius

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Yes with the new design, the rename bouton (pencil) has disappeared for the Mobile Devices.

I’ve found a workaround for rename the Mobile Devices.

- Select the tab "Licenses"

- Then from the "License in Use", go to the line "Connected: x devices"

- Click on "x devices" and a list of your connected devices for this licence will appeared

- From there, select you mobile device to rename and you will find the Rename Bouton (pencil)

Thanks, Prius! I'm the OP and this worked perfectly. I have no idea why they decided to bury this option but your instructions got me to where I needed to be to change it.

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I have already done that and as i said before IT DOESN'T WORK!

Well, did you Started by Selecting FIRST the LICENSES tab ???

 

1 : Select the tab "Licenses",

2 : Go to "License in Use", and then to the line "Connected: x devices"

 

post-92454-1486310899_thumb.jpg

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Thanks, Prius! I'm the OP and this worked perfectly. I have no idea why they decided to bury this option but your instructions got me to where I needed to be to change it.

I'm very glad for you ! :bs:

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Hi all, what Prius posted with "images" for novice posters is "correct" to change mobile device name in licenses Portal.

:supercool:

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