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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.

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Hi all,


in order to help end-users, there is a web GetSystemInfo parser : http://gsi.kaspersky.fr/


You just need to upload your GetSystemInfo report (sysinfo.txt or sysinfo.zip) (How to create a GetSystemInfo report file using GetSystemInfo utility) and watch the result.


Here is a video explaining how make and upload a report : http://support.kaspersky.fr/camille/videos/GSI/


This is more user-friendly than the raw report file ;)


Moreover, the parser detects possibily incompatible softwares, old version of Kaspersky products and old network drivers.

In case of false positive, you can use the link "Bug Found" on the bottom of the report and explain the bug (in English or French).


You can also search your own items with the "Search" tab.


Hint : If you need to show the result to somebody else, just give the url ;)

Here is an example : http://gsi.kaspersky.fr/lire.php?file=35f3...748063d56b6f3cf


Actually, there is 70 days of retention for an uploaded report.


I hope it will help.



EDIT 12/06/2007:

I made direct links to use the parser in your favorite language:


Russian : http://gsi.kaspersky.fr/?hl=ru

English : http://gsi.kaspersky.fr/?hl=en

French : http://gsi.kaspersky.fr/?hl=fr

German : http://gsi.kaspersky.fr/?hl=de

Dutch: http://gsi.kaspersky.fr/?hl=de

Spanish: http://gsi.kaspersky.fr/?hl=sp (thank's to RadarpSP)

Italian : http://gsi.kaspersky.fr/?hl=it (thank's to skywalker)

Brazilian : http://gsi.kaspersky.fr/?hl=br (thank's to DonKid)

Estonian : http://gsi.kaspersky.fr/?hl=ee (thank's to Lagerx)


If nothing is set (i.e: http://gsi.kaspersky.fr/ ), the default language of your web browser is used.


Have a nice day,


Edited by Kamille

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