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Running Win 10.

Paused protection and videos played.

Enable protection and they still played until I reopened the browser.

 

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Please post your GetSystemInfo report link, instructions are located in the fourth (4th) Important topic.

 

Please see the small print that is located at the bottom of this message.

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Windows 10, Kaspersky Internet Security version 17.0.0.611.

 

Please take Ccleaner out of real time monitoring.

 

 

Five things to try, one at a time:

 

Disable Anti Banner. Kaspersky > Settings > Protection > Anti Banner > disable > reboot. Any better?

 

Kaspersky Settings > Protection > disable Private Browsing > clear browser cache > reboot. Any better after that?

 

Kaspersky > Settings > Additional > Network > Do not scan encrypted connections. Any better after that?

 

Kaspersky Settings > Additional > Network > Traffic Processing > uncheck Inject Script > reboot. Any better after that?

 

Disable Anti Phishing. Kaspersky Settings > Protection > Web AV > bottom of Web AV settings. Any better after that?

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Windows 10, Kaspersky Internet Security version 17.0.0.611.

 

Please take Ccleaner out of real time monitoring.

Five things to try, one at a time:

 

Disable Anti Banner. Kaspersky > Settings > Protection > Anti Banner > disable > reboot. Any better?

 

Kaspersky Settings > Protection > disable Private Browsing > clear browser cache > reboot. Any better after that?

 

Kaspersky > Settings > Additional > Network > Do not scan encrypted connections. Any better after that?

 

Kaspersky Settings > Additional > Network > Traffic Processing > uncheck Inject Script > reboot. Any better after that?

 

Disable Anti Phishing. Kaspersky Settings > Protection > Web AV > bottom of Web AV settings. Any better after that?

 

 

Real time monitoring in CCleaner was only to alert for updates.

After disabling Anti-Banner AND Private Browsing, the videos worked!!!!!

THANK YOU very much for your help!!!!!!!!!!!!!!

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