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Kaspersky's folders increase of abnormally dimension on endpoints [In progress]

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Good morning.

Since last week we noticed an abnormal increase of the space used by the protection system in c:\program data\KasperskyLab\adminkit\1103\.

Under this folder there are two subfolders called WSUSFiles and $FTClTmp.

We know that they are working folder used by the system to deliver the updates and installation package.

What it's wrong for us is that they persists on endpoint disks and take so much disk space.

 

In summary each endpoint appears to act as an update agent.

 

Pls give us a solution for it.

 

Thank's for your quick answer.

 

Bruno

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Good morning.

Since last week we noticed an abnormal increase of the space used by the protection system in c:\program data\KasperskyLab\adminkit\1103\.

Under this folder there are two subfolders called WSUSFiles and $FTClTmp.

We know that they are working folder used by the system to deliver the updates and installation package.

What it's wrong for us is that they persists on endpoint disks and take so much disk space.

 

In summary each endpoint appears to act as an update agent.

 

Pls give us a solution for it.

 

Thank's for your quick answer.

 

Bruno

 

Hello!

 

Please disable automatic assign of the update agent role and assign this role only to 1 computer in the group.

 

Thanks!

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Hello!

 

Please disable automatic assign of the update agent role and assign this role only to 1 computer in the group.

 

Thanks!

 

Hello Ivan, thanks for the answer.

The option is already disabled and we have just one server with this role assigned in a group.

 

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Good morning.

Since last week we noticed an abnormal increase of the space used by the protection system in c:\program data\KasperskyLab\adminkit\1103\.

Under this folder there are two subfolders called WSUSFiles and $FTClTmp.

We know that they are working folder used by the system to deliver the updates and installation package.

What it's wrong for us is that they persists on endpoint disks and take so much disk space.

 

In summary each endpoint appears to act as an update agent.

 

Pls give us a solution for it.

 

Thank's for your quick answer.

 

Bruno

 

Hello.

 

Which version of KSC are you using?

Please define "abnormal". Are you using your KSC server to deliver Windows updates?

Please specify whether you currently have any update installation tasks, and if they are running at the time of the increase of used space.

 

Thank you.

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Hello.

 

Which version of KSC are you using?

Please define "abnormal". Are you using your KSC server to deliver Windows updates?

Please specify whether you currently have any update installation tasks, and if they are running at the time of the increase of used space.

 

Thank you.

 

Hello Kirill.

1. We are using KSC 10.3.407

2. "Abnormal" mean that on every client are copied 7-9 GigaBytes of data. It happens since the last 10 days.

3. Yes we have update installation tasks, on some computers they're running on others not, but at the end, 2-3 days after update completition data file remain on client disks.

 

Thank you.

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Hello Kirill.

1. We are using KSC 10.3.407

2. "Abnormal" mean that on every client are copied 7-9 GigaBytes of data. It happens since the last 10 days.

3. Yes we have update installation tasks, on some computers they're running on others not, but at the end, 2-3 days after update completition data file remain on client disks.

 

Thank you.

Edit

In the image file atached you can see an example:

The update activity says 450 MB to download for updates

Actually in the folder and subfolders there are 6.4 GB of data

Thanks

 

Bruno

post-600258-1479202303_thumb.png

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Edit

In the image file atached you can see an example:

The update activity says 450 MB to download for updates

Actually in the folder and subfolders there are 6.4 GB of data

Thanks

 

Bruno

 

Hello,

 

please specify full GSI report from a problem machine.

Thank you.

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Hello,

 

please specify full GSI report from a problem machine.

Thank you.

 

Hello Dmitry,

Full GSI Report is 2.5 MB, exceed maximum dimension fo a single upload.

How can send it to you?

 

I saw that after the installation of the updates, the folder $FTClTmp has been emptied, while the Wusfiles folder remained filled with approximately 3.3 GB of data.

All machines are in the same situation.

Data remained in Wusfiles folder on clients vary from 3.3 GB on win 7 32 bit to 9.3 GB on win 10 64 bit

 

I'm waiting for help.

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Hello Dmitry,

Full GSI Report is 2.5 MB, exceed maximum dimension fo a single upload.

How can send it to you?

 

I saw that after the installation of the updates, the folder $FTClTmp has been emptied, while the Wusfiles folder remained filled with approximately 3.3 GB of data.

All machines are in the same situation.

Data remained in Wusfiles folder on clients vary from 3.3 GB on win 7 32 bit to 9.3 GB on win 10 64 bit

 

I'm waiting for help.

 

Do you use KSC server as WSUS ?

Thank you.

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Hi,

 

It's a normal behavior because nagent keeps the update files in Wusfiles folder for 30 days.

 

Thank you!

Okkkk, retain 30 days the updates files after their installation.... <_<

What about if for 400 MB of updates Kaspersky tool download from 3 to 9 GB on clients? :dash1:

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On 11/16/2016 at 0:27 PM, Konstantin Antonov said:

Hi,

 

It's a normal behavior because nagent keeps the update files in Wusfiles folder for 30 days.

 

Thank you!

Hello,

Can I change this number?

for example 1 day.

Thanks,

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