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melmasry

Error - Rollback to earlier version not supported [In progress]

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Hello ,

 

The administrator Master was "Kaspersky Security Center 10" uninstall by mistake :at:

now i have the kl backup, but i can't restore because this attached error

 

post-605560-1472366465_thumb.jpg

 

i also check for the same version that already install from the weekly report it was Version 10.2.434

 

post-605560-1472367155_thumb.jpg

 

 

please Help !!

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Hello ,

 

The administrator Master was "Kaspersky Security Center 10" uninstall by mistake :at:

now i have the kl backup, but i can't restore because this attached error

 

kasper.jpg

 

i also check for the same version that already install from the weekly report it was Version 10.2.434

 

kasper2.jpg

please Help !!

 

Hello.

 

It is possible that a patch had been installed on the previous Administration Server, which is not installed now.

Please make sure you have the latest patch for KSC 10.2.434 installed (you only need the most recent one: patches are cumulative) and retry the backup restore.

 

Thank you.

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:cb_punk: :cb_punk: :cb_punk: :cb_punk: Thanks a lot , very appreciated

 

Hello.

 

It is possible that a patch had been installed on the previous Administration Server, which is not installed now.

Please make sure you have the latest patch for KSC 10.2.434 installed (you only need the most recent one: patches are cumulative) and retry the backup restore.

 

Thank you.

 

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1 час назад, Ozan Gul сказал:

Hi,

 

was the solution? 

 

Hello!

Please describe your problem in more details and specify the product versions.

Thank you!

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