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Benjamín

Porblema with activation Kaspersky Internet Security - Multi-Device

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I bought Kaspersky Internet Security - Multi-Device for a year and when I get active only 242 days and not 365 days.

 

 

Any help, what may be happening.

 

 

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Codes have a shelf life and the counter starts when it expires. and NOT when you activate it.

Therefore please contact KL Tech support via https://center.kaspersky.com or ask a vendor for a refund.

Edited by Whizard

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Also, in addition to what Whizard indicates in the post located above this post,

 

I see that your licence is for eight (8) months.

 

This issue come up when renewal for one year is purchased at a discount, but the previous licence information is not entered.

 

Did you purchase a renewal at a discount?

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Also, in addition to what Whizard indicates in the post located above this post,

 

I see that your licence is for eight (8) months.

 

This issue come up when renewal for one year is purchased at a discount, but the previous licence information is not entered.

 

Did you purchase a renewal at a discount?

 

 

yes purchase a renewal at a discount, and I opened case with Kaspersky and support are helping me. Thank you all.

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You're welcome. When you purchased a renewal at a discount, were you prompted to enter your licence information, and did you enter your licence information? If you were asked to enter the information, and you did not, then the licence at discount yields only 8 months.

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