Jump to content
Peter222

Delayed application launch delay (Win10) [In progress] [1774864]

Recommended Posts

I've noticed this issue since MR2 (on both Win7 and Win10 Pro) but seems to persist with the MR3 beta. Any application takes 20 seconds or more to launch. This behaviour is more noticeable after resuming from hibernation. This issue isn't isolated to 1 machine. I have a IT engineer in another department with 10 brand new Intel NUCs running Win10 Pro and the MR2 client seeing the same thing.

 

On my laptop I'm also running the Netmotion client and I'm aware of the issue with Netmotion and KES10 locking up the system and the Netmotion registry fix to have Netmotion excluded from hooking itself with the avp processes.

 

Not sure if this is a new issue or not?!

Edited by Peter222

Share this post


Link to post
I've noticed this issue since MR2 (on both Win7 and Win10 Pro) but seems to persist with the MR3 beta. Any application takes 20 seconds or more to launch. This behaviour is more noticeable after resuming from hibernation. This issue isn't isolated to 1 machine. I have a IT engineer in another department with 10 brand new Intel NUCs running Win10 Pro and the MR2 client seeing the same thing.

 

On my laptop I'm also running the Netmotion client and I'm aware of the issue with Netmotion and KES10 locking up the system and the Netmotion registry fix to have Netmotion excluded from hooking itself with the avp processes.

 

Not sure if this is a new issue or not?!

 

Hello.

 

This might be common to computers with certain configurations or specific software installed, because it does not appear to be universal.

To analyze, please collect KES traces + procmon log while reproducing (wake from hybernation, try to start applications). Please describe the steps (which applications started, how long it took). Proceed to turn off KES and start the same applications while procmon still collecting; note the difference.

Also please provide a GSI report from the host you will be performing this on.

 

Thank you.

Share this post


Link to post

This behaviour is not as easy to capture as I thought. It appears to be happening intermittently, not always on hibernation. I'm going to hold off for the MR3 beta testing to include the Netmotion fixes, as I suspect it might be related to Netmotion.

Share this post


Link to post
Hi,

 

Please keep us updated.

 

Thank you!

I've the same problem, with MR2 and now with MR3, where can I upload the Tracing (12MB)?

 

Edited by Alessio71

Share this post


Link to post
Could you please provide us GSI 6.1 report as well?

 

BR

Uploaded, please check if you can find it.

 

Share this post


Link to post
Uploaded, please check if you can find it.

 

Is there the same problem without KES after hibernation?

If so, then please upload xperf log.

Thank You.

Share this post


Link to post
Is there the same problem without KES after hibernation?

If so, then please upload xperf log.

Thank You.

I don't use hibernation nor any kind of power saving on my PC, not even disk power saving (I've an SSD). I've the problem during the day, not for all day long but sometimes it begins to delay opening any kind of programs, even nslookup, ping and telnet. If I'm in a hurry I simply have to exit KES (wait for 30-40 seconds that really closes) and the problem is gone; normally when finished the hurry I reboot the PC to reenable KES and gain normal operation.

Let me know if you need any test to be done.

 

Share this post


Link to post
I don't use hibernation nor any kind of power saving on my PC, not even disk power saving (I've an SSD). I've the problem during the day, not for all day long but sometimes it begins to delay opening any kind of programs, even nslookup, ping and telnet. If I'm in a hurry I simply have to exit KES (wait for 30-40 seconds that really closes) and the problem is gone; normally when finished the hurry I reboot the PC to reenable KES and gain normal operation.

Let me know if you need any test to be done.

Hi,

 

We provided this information to our specialists, as we will have any new information, we will inform you!

 

Thank you!

Share this post


Link to post

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.