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KES blocking Opera [Solved]

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Hi,

 

KES (10.2.4.674, Windows 10) has suddenly started blocking Opera unless I 'Pause protection and control'. Manually disabling the various monitoring services does not resolve the issue (attached image). Opera is in the trusted group and I can't fin any mention of anything being blocked in the logs. It seems to be the same issue as reported here: https://forum.kaspersky.com/index.php?showtopic=349090 - although I would like to find a better solution than simply reinstalling KES - if possible.

post-372276-1467968323_thumb.png

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Hi,

 

Can you please add Opera to a trusted programs and apply option "Do not scan network traffic"?

Will problem occur in that case?

 

BR

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Hi,

 

Did not help (see attachment). I enabled "Do not scan network traffic" for both the launcher and the main executable. I tried to do an uninstall and reinstall of Opera as well, and the Opera installer was not able to download from the Opera servers either. (until I disabled Kaspersky protection).

 

Hi,

 

Can you please add Opera to a trusted programs and apply option "Do not scan network traffic"?

Will problem occur in that case?

 

BR

post-372276-1468228261_thumb.png

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Hi,

 

Did not help (see attachment). I enabled "Do not scan network traffic" for both the launcher and the main executable. I tried to do an uninstall and reinstall of Opera as well, and the Opera installer was not able to download from the Opera servers either. (until I disabled Kaspersky protection).

Hi,

 

Try to delete all folders here: "C:\ProgramData\Kaspersky Lab\KES10SP1\Report " on problem computer and reproduce the issue.

 

Thank you!

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That solved the problem! Thanks!

 

Hi,

 

Try to delete all folders here: "C:\ProgramData\Kaspersky Lab\KES10SP1\Report " on problem computer and reproduce the issue.

 

Thank you!

 

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