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barben

Unable to Install KIS 2016 (access denied)

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Hello...

I am running on windows xp sp3, the PC is infected with viruses, I wanted to install kaspersky Internet Security2016 for cleaning, when I start the installation the following message at the beginning was displayed: "The access to the ressource c:\documents and settings\user\ local settings\ temp\619019BA-39FF-11E6-9CD3-0013F71A586A\check_new_version.html is not authorized "

 

what is the solution please.

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Please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the fifth (5th) Important topic.

There, you will find instructions for GSI and AVZ logs.

 

Please see the small print that is located at the bottom of this message.

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