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Anjana

Kaspersky Security center license issue [In progress]

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Hi,

 

when we add the kaspersky security center license for administration server property, 1st time it add completely, then we delete it and add the same key or different key it give the attached error.

 

thanks...

post-381212-1463024802_thumb.jpg

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Hi,

 

Please provide user KL CentralSupport with your key-file or activation code via PM.

Please do not publish your key here at forum!

 

Thank you!

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Hi,

 

Please provide user KL CentralSupport with your key-file or activation code via PM.

Please do not publish your key here at forum!

 

Thank you!

 

thanks for the reply,

 

this is the trail key . please see the attached file

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Thank you for that info!

 

Please describe with more detailes the scenario that leads to that error.

 

Please collect admin server and console traces while you are adding the license.

 

Thank you!

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Any Update? We are also facing the same issue?

Hi,

 

Could you please describe your problem more informatively and provide to us GSI report. Also please provide user KL CentralSupport with your key-file or activation code via PM.

Please do not publish your key here at forum!

 

Thank you!

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We are going to integrate MCafee SIEM with Kaspersky security center 10.4.434 (patch D) witch is currently using with select license. As per the details we got from India kaspersky lab, That we can not integrate SIEM on select license. so we added advance trial key to KSC & mistakenly deleted key from the security center keys section. Again we try to add the key & we are getting this error.

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We are going to integrate MCafee SIEM with Kaspersky security center 10.4.434 (patch D) witch is currently using with select license. As per the details we got from India kaspersky lab, That we can not integrate SIEM on select license. so we added advance trial key to KSC & mistakenly deleted key from the security center keys section. Again we try to add the key & we are getting this error.

When you adding same trial key to KSC, it cannot activate it because this key marked as used and it's normal behaviour.

 

Thank you!

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Thank for the Info. Is there any way to get a NFR key for this testing.

You can install new KSC in test environment and add this key there.

 

Thank you!

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