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KSC Cluster Installation on WS2012 R3 [Solved]

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Hello guys,

 

I am installing a KSC cluster on a couple of WS2012 R2 servers.

Everything works fine long as the server holding the service is the one on which the installation was preformed. But when i try to transfer the role to the second server, i have some functional failures. The clustered services simply do not start on the second server, and the KSC cluster is failed.

The account used for the install and for launching the services already has admin rights on both servers and the services are well visible on the second server with the same parameters as the first server.

VM configuration is similar for both, 4 Gb of RAM, same processors, and same vHD size, plus iSCSI storage accessible to both.

 

Does anyone have some ideas on this issue pls?

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Hello guys,

 

I am installing a KSC cluster on a couple of WS2012 R2 servers.

Everything works fine long as the server holding the service is the one on which the installation was preformed. But when i try to transfer the role to the second server, i have some functional failures. The clustered services simply do not start on the second server, and the KSC cluster is failed.

The account used for the install and for launching the services already has admin rights on both servers and the services are well visible on the second server with the same parameters as the first server.

VM configuration is similar for both, 4 Gb of RAM, same processors, and same vHD size, plus iSCSI storage accessible to both.

 

Does anyone have some ideas on this issue pls?

 

Hi,

 

What product version are you using?

 

Thank You!

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Hi,

 

What product version are you using?

 

Thank You!

 

I'm using version 10.2.434 of KSC.

SQL server 2012 also if the info can be of some help

 

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Hello,

 

We tried the same thing but were unsuccesfull as well. When we tried to failover to the other node, services didn't come online and it switched back to the first node. Turns out that KSC doesn't support clustering on Windows Server 2012 R2.

 

We contacted Kaspersky via our sales represantative in Turkey. After a long email session they said that Windows Server 2012 R2 isn't supported on cluster installations of KSC. It's because of something that Microsoft changed in 2012 R2 cluster features. We were of course unsatisfied with this answer. We reverted back to one single server installation after that.

 

You can either use Windows Server 2012 for cluster (which I personally don't prefer) or wait for Windows Server 2016 support. Hopefully they resolve the issue with Microsoft by then. But the way I see, Kaspersky has a long way to catch up with Microsoft product releases, as we did see with KES support for Windows 10. Still waiting for a BETA release in a time where all their competitors are already offering support for Windows 10 since the day the OS has RTM'ed.

Edited by Halil Mollaoglu

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Thanks a lot for the info provided Halil! This is the third lab that I set up for a KSC cluster and I have the same result every time : services not running on the second server. In all three environments I had WS2012 R2 so maybe it isn't supported as it was reported to you.

 

Dmitry, I followed every step as per the article, and the KSC is functional on a node meaning the install is supposed to be correct (on that node at least). Can you confirm that it isn't supported in 2012 R2?

If you think it is, I am still open to finding a solution.

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Hello.

 

Yes we can confirm that.

 

Thanks.

 

Well that's too bad... I really would have expected it to be compatible since R2 is available ssince some time now..

But okay I'll cope with it and install 2012 instead. Thanks to everyone

 

I'll confirm once I'm done configuring it on 2012.

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Yes I think the install on 2012 shouldn't be a problem. If there is any I'll open a new thread for some support.

 

Thank you, topic solved.

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Hi Guys, sorry having to open this subject again but I'm stuck one more time with the KSC install....

I have reconfigured all the lab with WS2012, but I'm still having some issues..

 

When i launch the setup everything goes fine until it actually starts the installant process. I get a "system error 0x57" error message and the installation fails. I went to the event viewer to have some details and noticed it's an authorization problem, no matter which account i chose, i can't access to some registry keys. In the details i can see it's a couple of keys that can't be accessed by MsiInstaller. They are located in "Hkey_local_machine\Software\Classes\Component Categories".

In the security settings of those keys i can see that TrustedInstaller is already the owner, but administrators group and system only have Read rights. And obviously there's no way to change that setting since i can only "read"....

 

Do you have any idea that can help or will i have to roll back to WS2008...?

 

Kind regards

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