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Virus_900

Crash after pause protection and control [1154785]

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Environment:

 

OS: Windows 8.1 x64 EN All Update Real System

 

Product: KES 10.2.2.1035 Patch MR1 EN

 

Discription:

Crash after pause protection and control

 

Steps to reproduce:

1) Click right button to K icon

2) Click to pause protection and control

3) Click to Resume protection and control

 

Expected rusult:

When click to Resume protection and control crash was not.

 

Actual rusult:

When click to Resume protection and control crash product.

 

Addition:

Damps and traces, GSI Report, screenshot are below.

 

Damps and Traces

 

GSI Report

 

All uploaded to OwnCloud

post-453054-1429815798_thumb.png

Edited by Virus_900

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Environment:

 

OS: Windows 8.1 x64 EN All Update Real System

 

Product: KES 10.2.2.1035 Patch MR1 EN

 

Discription:

Crash after pause protection and control

 

Steps to reproduce:

1) Click right button to K icon

2) Click to pause protection and control

3) Click to Resume protection and control

 

Expected rusult:

When click to Resume protection and control crash was not.

 

Actual rusult:

When click to Resume protection and control crash product.

 

Addition:

Damps and traces, GSI Report, screenshot are below.

 

Damps and Traces

 

GSI Report

 

All uploaded to OwnCloud

 

Hi,

 

The following bug was submitted:

 

Bug 1154785:Sometimes product hangs after pausing and resuming protection

 

Thank You!

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