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Andrey Korochkin

[FAQ] Testing of heurap.dll (APU)

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Supported products:

• KAV/KIS/Pure/KFP/KFA/KSOS 2017 (17.0.0.611)

• KAV/KIS/Pure/KFP/KFA 2016 (16.0.0.614, 16.0.1.445)

• KAV/KIS/KSOS/Pure 2015 (15.0.0.463, 15.0.1.415, KIS 15.0.2.361)

• KAV/KIS 2014 (14.0.0.4651)

• KIS for MAC 2015

• KSE/KSH 8.3

• KSE/KSH 8.6

• KSE/KSH 9.0

• KSE/KSH 9.1

• KSE/KSH 9.2

• KLMS 8.0 8.0.1.705

 

 

Update checking:

Check version of loaded heurap.dll in avp.exe by Process Explorer. Note, self-defense should be disabled.

 

Testing preparations:

Enable traces

If you're testing in virtual environment, turn off web antivirus on host machine. Web antivirus must be enabled on test machine all time

 

What to check (for KIS and KIS for Mac) :

1. Visit web sites, including popular web resources

Setup product:

Variant 1 - Only web antivirus enabled

Variant 2 - All components except SafeBanking and ParentalControl is enabled

 

 

There should not be any significant performance downgrade on opening web pages. No engine\product failures any of:

-Traffic cannot pass through product

-Traffic is corrupted by product (only a part of web page is downloaded)

-Product turns off web antivirus by any fatal error

-Product stops working completely

 

2. (Dangerous! For advanced users). Turn off anti-phishing protection in browser. Visit latest links from http://www.phishtank.com/. Most of links will be blocked by databases or cloud protection (red banner). Heuristic detection is marked by yellow banners.

 

In case of problems please send:

Traces, dumps, steps to reproduce (or URL, if it causes engine\product failure). Try to reproduce the issue after update from public update source.

 

Thank you!

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