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osuintx

WSE_astromenda

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This thing piggy-backed onto a download of Adobe Flash. At first it hijacked my browser and home page but that was quickly remedied. However, I cannot seem to remove it. When I go to my Program Manager and hit UNINSTALL, a pop-up from Pure 3.0 comes up and gives me three options. One to allow, one to allow in a limited manner and one to block. I am assuming it is trying to protect me from the uninstall "wizard" necessary to dump this program. I have tried the allow and limited allow but each time, nothing happens after making the selection.

 

Anyone have experience with deleting this program? If it is disabled as it appears, is it a problem? A search seems to indicate it needs to be deleted.

 

Also curious why it made it through. Is there a method using Pure 3.0 that I can go in and delete this?

Edited by osuintx

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Welcome to the forums, osuintx,

 

You are probably referring to 'junkware' which is not considered a malware. That's why PURE has let it through. Please specify the name of troublesome software.

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Egor, the name is the title of the thread, WSE_astromenda. I have done several searches on the internet and they all refer to it as malware. I do not know the difference, but it hijacked my browser, made itself the IE start-up page and change my search engine to itself. As I mentioned, those things were corrected but I want it out of my machine because I do not know what else it may be doing or if it will "return to action" at a later date.

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Kaspersky Settings > Protection > Threats and exclusions > Detection types > Settings > enable Other > ok>ok,

and do a databases update > reboot, then do a scan.

 

After that, uninstall any recently installed junk > reboot.

 

After that, uninstall any and all junk toolbars > reboot.

 

Uninstall/disable any and all junk browser add-ons and extensions in all of your browsers.

 

Remove any and all junk search providers in all of your browsers.

 

Then if need be, change your home page, in all of your browsers.

 

If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the second Important topic. There, you will find instructions for GSI and AVZ logs.

 

Please see the small print that is located at the bottom of this message.

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Sorry for so many questions, I am new to this software.

 

I have Pure 3.0 running on Windows 7.

 

I got a message that threats were detected and a dialog box popped up showing a half-dozen or so issues. Each one has a button to the right that says PROCESS with a down arrow to the side. Clicking the side arrow shows ADD TO EXCLUSIONS, SKIP, OPEN ORIGINAL FOLDER, and OBJECT DESCRIPTION.

 

What is the procedure for "curing" the displayed threat? I have tried to just hit PROCESS and nothing happens. Do I need to select one of the drop down options before hitting the PROCESS button? If so, what one? When I click the EXCLUSION option, another box pops up that is nothing but pure gibberish to me but it talks about not scanning it anymore. How would that be fixing it? It sounds like it is just ignoring it by not scanning it anymore. Skip also sounds like it is just going to be skipped over without correcting.

 

What are the correct steps for resolving these threats? The box pops up about once an hour now.

 

Thanks.

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What's up with your other current topic thread?

 

 

Please post the full, complete detection details. Post screenshot of Reports > Detailed Report > Detected threats.

Right click the Detected bar, and insure Path is selected. Right click the Detected bar again and insure File is selected.

Then post the screenshot with columns widened to show full detected and name and object and path/location details.

 

How to take and post screenshot: PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or

png, Not bmp). When replying, Browse > click once to select file > Open > Upload > add reply.

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Richbuff, I have done all of the tasks you noted with the exception of the last "if all else fails" recommendations. I plan on doing those over the weekend when I do not need the computer to work on.

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