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Windows update is not working [In progress]

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Do you have all the options enabled in KSC 'Perform Windows update synchronization' task? Could you please give some examples of updates that are available if you check them directly but are missing on KSC?

Thank you!

Please go through the link

http://forum.kaspersky.com/index.php?s=&am...t&p=2226487

Please find the attache update list. Please check the attachements.

 

Do you have all the options enabled in KSC 'Perform Windows update synchronization' task? Could you please give some examples of updates that are available if you check them directly but are missing on KSC?

Thank you!

 

PFTA

Windows_sync_task.txt

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Do you have all the options enabled in KSC 'Perform Windows update synchronization' task? Could you please give some examples of updates that are available if you check them directly but are missing on KSC?

Thank you!

 

Please provide a solution as soon as possible

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Please provide a solution as soon as possible

Hello!

All this thread seems to be a big misunderstanding.

Please kindly explain once again, what exactly is the problem? Are there updates available for the host on Security Center, that are not applied?

Kindly post the screenshot from KSC with applicable updates for this host (please post full screenshot, as the attached one).

The second thing we need is the task that you are using to install available updates.

 

To avoid further misunderstanding and finally reach any positive result please kindly answer these questions in detail, and please post the all the requested info and only the requested info.

Thanks for understanding.

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Hello!

All this thread seems to be a big misunderstanding.

Please kindly explain once again, what exactly is the problem? Are there updates available for the host on Security Center, that are not applied?

Kindly post the screenshot from KSC with applicable updates for this host (please post full screenshot, as the attached one).

The second thing we need is the task that you are using to install available updates.

 

To avoid further misunderstanding and finally reach any positive result please kindly answer these questions in detail, and please post the all the requested info and only the requested info.

Thanks for understanding.

 

Hello Sir,

 

We are having around 1500 pc in our network.ie around 100 pc in our Head office and other pc are available on our branches. We are having 1500 select license with System management.

 

On Feb we try to start the windows update from the Security center in our head office. In 100 systems we completed 42 systems,Other systems are not getting updated till now.

While checking the issue systems, we can view the Available update, in that only third-party update are available.

 

So we need to complete the windows update as soon as possible.

 

Both the XP and Windows 7 is having the same problem.

PFTA

 

post-488080-1399445034_thumb.jpg

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Hello Sir,

 

We are having around 1500 pc in our network.ie around 100 pc in our Head office and other pc are available on our branches. We are having 1500 select license with System management.

 

On Feb we try to start the windows update from the Security center in our head office. In 100 systems we completed 42 systems,Other systems are not getting updated till now.

While checking the issue systems, we can view the Available update, in that only third-party update are available.

 

So we need to complete the windows update as soon as possible.

 

Both the XP and Windows 7 is having the same problem.

PFTA

So, as I see, there are no windows updates available for this PC.

I suppose the issue is that you see updates through local Windows Update interface, but don't see them in KSC? Is this the real issue?

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Hello Sir,

 

We are having around 1500 pc in our network.ie around 100 pc in our Head office and other pc are available on our branches. We are having 1500 select license with System management.

 

On Feb we try to start the windows update from the Security center in our head office. In 100 systems we completed 42 systems,Other systems are not getting updated till now.

While checking the issue systems, we can view the Available update, in that only third-party update are available.

 

So we need to complete the windows update as soon as possible.

 

Both the XP and Windows 7 is having the same problem.

PFTA

 

One more thing Our SQL server 2008 R2 is using More RAM. Once we reboot the system it will reduced suddenly.PFTA windows update task

post-488080-1399448845_thumb.jpg

windows_update_task.rar

Edited by Kunchu

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So, as I see, there are no windows updates available for this PC.

I suppose the issue is that you see updates through local Windows Update interface, but don't see them in KSC? Is this the real issue?

Hello!

 

What is the answer for the Ivan's question? Was it correct?

 

Thank You!

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So, as I see, there are no windows updates available for this PC.

I suppose the issue is that you see updates through local Windows Update interface, but don't see them in KSC? Is this the real issue?

yes Please find the attached windows update task.

windows_update_task.rar

Edited by Kunchu

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Hello Sir,

 

We are having around 1500 pc in our network.ie around 100 pc in our Head office and other pc are available on our branches. We are having 1500 select license with System management.

 

On Feb we try to start the windows update from the Security center in our head office. In 100 systems we completed 42 systems,Other systems are not getting updated till now.

While checking the issue systems, we can view the Available update, in that only third-party update are available.

 

So we need to complete the windows update as soon as possible.

 

Both the XP and Windows 7 is having the same problem.

PFTA

Could you please post the screenshot from local Windows Update interface with the list of available updates for this host, that are not present on KSC?

Thank you!

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Could you please post the screenshot from local Windows Update interface with the list of available updates for this host, that are not present on KSC?

Thank you!

PFTA. And one more thing the system are never get updated.

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PFTA. And one more thing the system are never get updated.

Hello!

Actually, what you see seems to be a normal situation. Kaspersky Security Center is working on the same protocol as WSUS, and not all the updates that you see as available in local Windows Update interface would be available from WSUS.

Thank you!

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Hello!

Actually, what you see seems to be a normal situation. Kaspersky Security Center is working on the same protocol as WSUS, and not all the updates that you see as available in local Windows Update interface would be available from WSUS.

Thank you!

 

My question is simple why balance 40 systems are not taking the update. Each pc is having more than 70 patches are available.

Edited by Kunchu

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Hi,

 

My question is simple why balance 40 are not taking the update. Each pc is having more than 70 patches are available.

 

I`m a bit confused.

Could you please describe your question with more detailes?

 

Thank you!

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Hi,

I`m a bit confused.

Could you please describe your question with more detailes?

 

Thank you!

 

Hello Sir,

 

Main issue is windows update is not Working

 

We are having around 100 systems in our local network

 

80% is windows xp, These xp machines never get updated.

 

In 100 machines we completed the windows update on 40 machines.

 

Other systems are not getting update from KSC.

 

While Selecting each machine, while checking the Available update “Only third party updates are available".

 

One more thing, while running the Find vulnerabilities and critical updates it was showing a message “Completed with some error" PFTA

 

We are having doubt on "Perform Windows Update synchronization"

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In 100 machines we completed the windows update on 40 machines.

 

Other systems are not getting update from KSC.

All these PCs are running winXP, right?

 

while running the Find vulnerabilities and critical updates it was showing a message “Completed with some error"

To start investigation we will need task completion report.

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Could you please run the task and connect to updates server to update data.

 

Than please run the task once again.

Please inform us about results.

 

Thank you!

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Could you please run the task and connect to updates server to update data.

 

Than please run the task once again.

Please inform us about results.

 

Thank you!

 

I dint get this part "Could you please run the task and connect to updates server to update data.

Edited by Kunchu

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I`m sorry, what i really meant was:

 

- Start "Perform windows syncronisation" task

- Start find vulnerabilities task again.

 

Please perform these steps and inform us about results.

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In that case pleas provide us with windows update log, klnagent log from host and admin server traces collected simultaneuosly when vulnerability scan task is running.

 

Since this data is too large to be attaced at forum post, please create a request at KL support and attach it there.

 

Please tell us the number.

 

Thank you!

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In that case pleas provide us with windows update log, klnagent log from host and admin server traces collected simultaneuosly when vulnerability scan task is running.

 

Since this data is too large to be attaced at forum post, please create a request at KL support and attach it there.

 

Please tell us the number.

 

Thank you!

 

we already uploaded on INC000002989859

 

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we already uploaded on INC000002989859

 

Hi,

 

The issue will be further investigated in the case.

 

Thank You for the information provided!

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