• Announcements

    • Rodion Nagornov

      Недоступность форума // Forum maintenance   08/16/2017

      В связи с техническими работами форум будет недоступен с 20.00 (МСК) 18.08.2017. Максимальное время недоступности - до 20.00 (МСК) 20.08.2017. *** Due to maintenance forum will be unavailable since 8pm (+3 GMT) 18-Aug-2017. The longest possible time of maintenance - till 8.pm (+3 GMT) 20-Aug-2017.
Sign in to follow this  
Followers 0
8liverton

Nation Zoom

3 posts in this topic

Welcome. Kaspersky Settings > Additional > Threats and exclusions > Detection types > Settings > enable Other > ok>ok,

and do a databases update > reboot, then do a scan.

 

After that, uninstall any recently installed junk > reboot. Then go back and repeat this step. Review your list of Programs and uninstall all of the recently installed junk.

 

After that, uninstall any and all junk toolbars > reboot.

 

Uninstall/disable any and all junk browser add-ons and extensions in all of your browsers.

 

Remove any and all junk search providers in all of your browsers.

 

Then if need be, change your home page, in all of your browsers.

 

If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the first Important topic. There, you will find instructions for logs.

 

Please see the small print that is located at the bottom of this message.

Share this post


Link to post
Share on other sites

Hello,

 

I had the same problem. I spent almost two hours trying to remove this nation zoom nuisance. I did what richbuff said and I was able to remove a few programs that shouldn't have passed Kaspersky's detection in the first place! However, I still had to fix a few things here and there manually but the trickiest part was when I found out that it actually hijacked Chrome shortcut as well, thanks to this ~, if you won't clean the shortcut the nation zoom bug will be loaded no matter what you do. So, it's a very important step. It's simply clever and works just fine, who ever created this is dr. evil to say the least. Then I ran Malwarebytes, it removed a few more PUPs. My PC seems to be fine now.

 

It would be really great if Kaspersky could block such annoying browser hijacking programs automatically without the need to enable detection through additional settings.

 

P.S. your validation email went straight to spam, quite unsolid for a company like Kaspersky ;)

 

edit: del link to external disinfection instructions.

Edited by richbuff

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0