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juancarlos

Installation problem Kav serv 5.0.7764x in Itanium

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Not install and terminated with error 1628.

Is a DELL server Itanium 2, 8BG ram and 80GB harddisk

OS Windows 2003 server service pack 1 enterprice edition, full patched.

 

Attach msilog.txtmsilog.txtmsilog.txt

 

I need help please.

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Use Windows Installer CleanUp Utility : http://support.microsoft.com/?scid=kb%3Ben...290301&x=17&y=7

 

In your log file these informations can help you :

 

Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run.

 

Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact technical support service for further assistance.

Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.

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