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kaspersky error NativeResources.dll is locked upgrating kaspersky security 8.0 for Microsoft exchange [INC000006922189]

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I try upgrade kapersky security 8.0 to last version ks8.3.325, when i try upgrade appear a message.

NativeResources.dll is locked, i try retry but not work.

Any idea?

I attached the error.

 

Thanks

 

post-194632-1381154524_thumb.jpg

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I try upgrade kapersky security 8.0 to last version ks8.3.325, when i try upgrade appear a message.

NativeResources.dll is locked, i try retry but not work.

Any idea?

I attached the error.

 

Thanks

 

Hi,

 

Please close all opened event viewer consoles and consoles of our product prior to upgrade.

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Hi,

 

Please close all opened event viewer consoles and consoles of our product prior to upgrade.

hi

Thanks works for me.

Regards

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I have another problem.

With this version my blacklist isn't work.

I configured some e-maill in sender's addressees, i continue receive this email's.

:angry:

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I have another problem.

With this version my blacklist isn't work.

I configured some e-maill in sender's addressees, i continue receive this email's.

:angry:

 

You added it to this section, clicked save, and emails still come through from that address?

 

Screenshot: post-420198-1382029912_thumb.png

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You added it to this section, clicked save, and emails still come through from that address?

 

Screenshot: post-420198-1382029912_thumb.png

yes, and click save :b_lol1:

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Hello!

Could you please create a new incident in Company Account and attach the following info:

1. kseinfocollector logs

2. message samples

 

Please describe the scenario of reproduction in detail.

And please post here the number of the incident.

Thank you!

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