jeeradate

How to get rid of "FLV Player" pop up in Chrome

8 posts in this topic

There is an FLV Player pop up to let me install FLV Player from time to time.

How can I get rid of it.

Would you please be so kind and advise?

Share this post


Link to post
Share on other sites

Welcome. Kaspersky Settings > Advanced settings (cardboard box icon) > Threats and exclusions > Detection types > Settings > enable Other > ok>ok,

and do a databases update > reboot, then do a scan.

 

After that, uninstall any recently installed junk.

 

After that, uninstall any and all junk toolbars > reboot.

 

Uninstall/disable any and all junk browser add-ons and extensions in all of your browsers.

 

Remove any and all junk search providers in all of your browsers.

 

Then if need be, change your home page, in all of your browsers.

 

If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the first Important topic. There, you will find instructions for logs.

 

Please see the small print that is located at the bottom of this message.

Share this post


Link to post
Share on other sites
Welcome. Kaspersky Settings > Advanced settings (cardboard box icon) > Threats and exclusions > Detection types > Settings > enable Other > ok>ok,

and do a databases update > reboot, then do a scan.

 

After that, uninstall any recently installed junk.

 

After that, uninstall any and all junk toolbars > reboot.

 

Uninstall/disable any and all junk browser add-ons and extensions in all of your browsers.

 

Remove any and all junk search providers in all of your browsers.

 

Then if need be, change your home page, in all of your browsers.

 

If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the first Important topic. There, you will find instructions for logs.

 

Please see the small print that is located at the bottom of this message.

 

Thank you very much.

I will let you know if there is still popup.

Share this post


Link to post
Share on other sites

If this is a known issue, why didn't Kaspersky pop-up a warning or something before allowing one to proceed?

Share this post


Link to post
Share on other sites

Because it is legal junk. There is a setting you can select that should notify you. To turn it on depends on what version you have installed.

 

2014: Settings > Additional > Threats & Exclusions > Detect other software

 

2012/2013: Point #2 here, check all boxes. http://support.kaspersky.com/6260

Share this post


Link to post
Share on other sites
Because it is legal junk. There is a setting you can select that should notify you. To turn it on depends on what version you have installed.

 

2014: Settings > Additional > Threats & Exclusions > Detect other software

 

2012/2013: Point #2 here, check all boxes. http://support.kaspersky.com/6260

 

Thank you, I had enable all checking as your advice.

Share this post


Link to post
Share on other sites

...after that, uninstall any recently installed junk.

 

After that, uninstall any and all junk toolbars > reboot.

 

Uninstall/disable any and all junk browser add-ons and extensions in all of your browsers.

 

Remove any and all junk search providers in all of your browsers.

 

Then if need be, change your home page, in all of your browsers.

 

If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the first Important topic. There, you will find instructions for logs.

 

Please see the small print that is located at the bottom of this message.

Share this post


Link to post
Share on other sites
...after that, uninstall any recently installed junk.

 

After that, uninstall any and all junk toolbars > reboot.

 

Uninstall/disable any and all junk browser add-ons and extensions in all of your browsers.

 

Remove any and all junk search providers in all of your browsers.

 

Then if need be, change your home page, in all of your browsers.

 

If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the first Important topic. There, you will find instructions for logs.

 

Please see the small print that is located at the bottom of this message.

 

 

Thank you very much it work !

 

Wonderful tutorial !

 

Best regards,

Jeeradate K.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.