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Ahmed-hh

Key File Error

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Dear All,

 

I received error message when I am trying to install renewal License for Endpoint 8, the error message is "

The key file is not compatible with this application it is impossible to activate Kaspersky Endpoint security version 8 for windows by using the key file for another application please check your product"

 

and I after I download and install Endpoint Security version 8.1.0.1024 I received same error Message, I need support

 

Regards

 

Ahmed

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To activate the license on Endpoint 8 you must have at least this version 8.1.0.831 with installed patches at least patch "B" must be installed

- if you don't have this version Create a package of Endpoint 8 in Admin server ,

http://products.kaspersky-labs.com/product...wksfswin_en.exe

- Make sure that the admin sever finished downloading updates ,

- Go to package properties and click on the update database option

- Try to install the antivirus

- if the patches didn't installed ,

- You can create a package for them to install remotely or install local.

http://support.kaspersky.com/8755

-These patches located in the update folder in KSC server (you need patch "b" at least)

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Center\Share\Updates\AutoPatches\kav12/8.1.0.831/msp/

-Or you can download from

http://dnl-13.geo.kaspersky.com/AutoPatche.../8.1.0.831/msp/

 

also this plugin must be install on admin server

Kaspersky Endpoint Security 8 for WindowsKSC10_KES8.zip8.1.0.898

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Dear All,

 

I received error message when I am trying to install renewal License for Endpoint 8, the error message is "

The key file is not compatible with this application it is impossible to activate Kaspersky Endpoint security version 8 for windows by using the key file for another application please check your product"

 

and I after I download and install Endpoint Security version 8.1.0.1024 I received same error Message, I need support

 

Regards

 

Ahmed

 

Hi,

download & install patch82 from below link and then try to add key file

 

Download the patch pf82 here: https://s3.amazonaws.com/PF82/patch_pf82.rar

 

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