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MS Access database files are corrupting

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After installing the antivirus KES 10.1.0.867 in XP machines, As we are entering the database for MS Access file, database crashed and the data has been lost.

 

Now we are disabled App .Priv.Control, App.Strtup Control, and we are added all Office related files are TRUSTED files from app priv control including MSACCESS.EXE

 

But still the database files are corrupting. when we are trying to open the file saying access is denied, and databases are corrupted.

 

Here I am adding the screenshot of error mentioned above.

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Edited by 64 Network

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After installing the antivirus KES 10.1.0.867 in XP machines, As we are entering the database for MS Access file, database crashed and the data has been lost.

 

Now we are disabled App .Priv.Control, App.Strtup Control, and we are added all Office related files are TRUSTED files from app priv control including MSACCESS.EXE

 

But still the database files are corrupting. when we are trying to open the file saying access is denied, and databases are corrupted.

 

Here I am adding the screenshot of error mentioned above.

Case created in Kaspersky Company Account

 

Incident ID : INC000002108330

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