Qpa Posted June 11, 2013 Hello Kaspersky Community, since my license ran out and i got the new Kaspersky PURE 3.0 i have two major problems. First of all i have the latest Kaspersky PURE 3.0 and Windows 8. I dont know if this is a Kaspersky Problem or Windows 8 but everytime a new programm is installed or something similar and i press YES THIS IS TRUSTWORTY, windows comes up "are you sure you want to trust kaspery blaa"? And i only got the chance to tick the option yes for 30 Minutes don't ask again. The second problem is my android sdk. After i downloaded it from http://developer.android.com/sdk/index.html#download extractet it and run it the FIRST TIME at all, kaspersky is very quiet and don't ask for any permissions or something. BUT the android sdk got fetich URL erros like this one. Fetching URL: https://dl-ssl.google.com/android/repository/extras/intel/addon.xml Failed to fetch URL https://dl-ssl.google.com/android/repository/extras/intel/addon.xml, reason: Bind Cannot assign requested address: connect Fetching URL: https://dl-ssl.google.com/android/repository/sys-img.xml Failed to fetch URL https://dl-ssl.google.com/android/repository/sys-img.xml, reason: Bind Cannot assign requested address: connect Fetching URL: https://dl-ssl.google.com/android/repository/sys-img/mips/sys-img.xml Failed to fetch URL https://dl-ssl.google.com/android/repository/sys-img/mips/sys-img.xml, reason: Bind Cannot assign requested address: connect Fetching URL: https://dl-ssl.google.com/android/repository/sys-img/x86/sys-img.xml Failed to fetch URL https://dl-ssl.google.com/android/repository/sys-img/x86/sys-img.xml, reason: Bind Cannot assign requested address: connect Done loading packages. I have to shut down Kaspersky completely to get this working. I searched in the Kaspersky settings and everything i found for the sdk and any other depending java stuff has every network permission etc. I hope you can help me with this =) kind regards Share this post Link to post
richbuff Posted June 11, 2013 Welcome. I see that this topic was moved from the Beta Testing section, to here. We are asking that we please read before we post. Please see the Important topics located here: Kaspersky Lab Forum > English User Forum > Protection for Home Users > Kaspersky PURE. I think that the fifth one may be of help with this looking at this issue. Please see the small print that is located at the bottom of this message. Share this post Link to post
richbuff Posted June 12, 2013 Please see: http://forum.kaspersky.com/index.php?showtopic=261742 Your Event Viewer shows that that is applicable in this case. Share this post Link to post
Qpa Posted June 13, 2013 First of all i have the latest Kaspersky PURE 3.0 and Windows 8. Please see: http://forum.kaspersky.com/index.php?showtopic=261742 Your Event Viewer shows that that is applicable in this case. This has nothing to do with my two questions/problems? o.O Or am i blind in some way? kind regards Share this post Link to post
richbuff Posted June 13, 2013 PURE is crashing. That issue needs to be addressed first. If still no go after that, please contact Tech Support: https://my.kaspersky.com/en/support/helpdesk Share this post Link to post
Qpa Posted June 14, 2013 (edited) PURE is crashing. That issue needs to be addressed first. If still no go after that, please contact Tech Support: https://my.kaspersky.com/en/support/helpdesk Sorry i dont know the exact definition for "crashing" but Kaspersky did not crash once since i installed it. Maybe this "crash" is referencing to my -> rightclick -> close on the taskbar because i want to get connection done by the sdk manager. But it did not crash once while running normally. But even then i do not use Windows 7 neither IE 10 and do not got the message "Previous application launch failed" and EVEN THEN i could not remove IE10 because it was shippend with Windows8 and wasn't an update by windows. kind regards Edited June 14, 2013 by Qpa Share this post Link to post
Rodion Nagornov Posted June 25, 2013 thanks for the help.... Is your issue solved now? Share this post Link to post
Rodion Nagornov Posted June 27, 2013 No problem still exists Ok. Please, send here GetSystemInfo report. "Crashing" means that your application stops working spontaneously. Share this post Link to post
Rodion Nagornov Posted June 28, 2013 here we go again Well. Even if you never use IE10, it's installed on your PC and upgraded. Please refer to the following support article To uninstall Internet-Explorer related windows updates, please refer to the guide "Previous application launch failed" - such notification has to disappear. Share this post Link to post
Qpa Posted June 29, 2013 Sorry but are you serious with this post? Did you even read the previous ones? How should you remove IE 10 that was already installed on Windows 8 and does not come with an update. On Windows 8 you can just deactivate (not deinstall) IE by going to the Control Center -> Programms -> left side (activate/deactivate Windows Features) kind regards Share this post Link to post
Rodion Nagornov Posted July 1, 2013 Sorry but are you serious with this post? Did you even read the previous ones? How should you remove IE 10 that was already installed on Windows 8 and does not come with an update. On Windows 8 you can just deactivate (not deinstall) IE by going to the Control Center -> Programms -> left side (activate/deactivate Windows Features) kind regards Ok. If the issue still persists, please, send PURE crash dumps to technical support using My Kaspersky Account. Also attach to request your GSI report. Share this post Link to post
Qpa Posted July 2, 2013 With deactivated IE10 http://www.getsysteminfo.com/read.php?file...5d21a06d711d133 But i dont understand what this has to do with my two "questions".... Share this post Link to post
Rodion Nagornov Posted July 3, 2013 With deactivated IE10 http://www.getsysteminfo.com/read.php?file...5d21a06d711d133 But i dont understand what this has to do with my two "questions".... Did you send a request to tech.support? Share this post Link to post
