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jasselmeier

Eliminate or Fix won't work

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New User to forum. Detected HEUR: Trojan.Script.Generic detected... When select Eliminate or Fix am prompted with dialogue box to 'delete archive' or 'ignore' (recommended). Either does nothing and threat are still there with red Kaspersky icon on desktop. Pls see attached *.jpeg. Please help...

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New User to forum. Detected HEUR: Trojan.Script.Generic detected... When select Eliminate or Fix am prompted with dialogue box to 'delete archive' or 'ignore' (recommended). Either does nothing and threat are still there with red Kaspersky icon on desktop. Pls see attached *.jpepost-468846-1368273990_thumb.jpgg. Please help...

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New User to forum. Detected HEUR: Trojan.Script.Generic detected... When select Eliminate or Fix am prompted with dialogue box to 'delete archive' or 'ignore' (recommended). Either does nothing and threat are still there with red Kaspersky icon on desktop. Pls see attached *.jpeg. Please help...

Hello.

 

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Need to see the entire file path. Please post a screenshot of Reports > detailed reports > Detected threats > with columns widened to show object path details.

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Need to see the entire file path. Please post a screenshot of Reports > detailed reports > Detected threats > with columns widened to show object path details.

 

Tx rudger79...attached is the path from detailed reports. Tx much!

post-468846-1368308470_thumb.jpg

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