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douglasrac

anti-theft.kaspersky.com is not working

8 posts in this topic

Hi,

 

Since days the website anti-theft.kaspersky.com is not working. I cannot login and since I re-install my android OS I cannot setup and start using the anti-virus. In the step where I have to put the email, I always get: Service Unavailable.

 

Please advise. I hope its not a problem with Kaspersky. Image if my phone was stolen during this time. Its really being weeks.

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The site is working.

Please try again.

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The site is working.

Please try again.

 

Site is down today...this is what I'm seeing.

 

Server Error in '/' Application.

--------------------------------------------------------------------------------

 

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

 

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

 

 

<!-- Web.Config Configuration File -->

 

<configuration>

<system.web>

<customErrors mode="Off"/>

</system.web>

</configuration>

 

 

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

 

 

<!-- Web.Config Configuration File -->

 

<configuration>

<system.web>

<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>

</system.web>

</configuration>

 

 

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The site is working.

What browser are you using ?

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The site is working.

What browser are you using ?

 

Both Chrome and IE are throwing the same error. Looks like it is for this one system I'm getting the error. I do have Kaspersky PURE installed on this system. It would be ironic if the software is trying to block the site.

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Hi,

 

The site is working, tested with KIS & Pure.

 

Regards

 

 

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Im encountering the same problem, i cant login it says service unavailable

 

I tried to uninstall and reinstall kaspersky mobile antivirus on my S3 but still same problem and cant use kaspersky.

 

I uninstalled again and downloaded the latest version Kaspersky internet security for android.

I was able to use it and activate the anto virus but anti theft is still the same. I cant login and it always say service unavailableg

 

Btw, i started to encounter this problem when my phone suddenly restarted and when booted kaspersky did not load so when i opened

Kaspersky, it loads the configuration settings and aks for my login account.

Edited by elmerpm

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