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Kespersky Internet Security 2013 Update problem

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hi all,

I need an emergency help.

Recenly I bought KIS 2013 and install it without any error. when I try to update it, I have faced a lots of problem, it is not update.


Please help. Update history tels KDB file and engine.kdc or something like that is corrept and error updating


I will wait for your valuable reply.






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1. Make sure your system date & time are correct. If not, correct and try updating again.


2. Settings > Update Settings (Globe Icon) > Update Source > Proxy Server > Uncheck Proxy Server > OK > OK > Apply >OK


3. Settings > Advanced (cardboard box icon) > Appearance > enable Animate Taskbar Icon > OK


4. Attach update report. Upper right of Kaspersky window > Reports > Detailed Report > Update > Save (lower left) > attach it to your next post. If the file is too large to upload, then zip it (right click, send to > compressed zipped folder) and upload the zip.


Also, your GSI shows disk errors. Back up your data and run the CHKDSK utility: http://www.w7forums.com/use-chkdsk-check-disk-t448.html



Thanks a lot for your reply.

As you say, system date and time is ok. check HDD it is OK.

All instruction hasbeen completed




please follow this link and update report


thanks a lot for your support.



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