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Rob_R

KIS2013 and Windows 8 BSOD

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For the second time since installing KIS2013 on my Windows 8 RTM 2 weeks ago I've gotten a BSOD with BAD_POOL_CALLER. When looking at the DMP files it references KNEPS.SYS as the culprit. I currently have version 13.0.1.4190 ( b ) installed which seems to be the latest version.

 

Is there a fix for this issue?

Edited by Rob_R

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Two things come to mind first. GSI report, and inform Tech Support. Link/instructions: at upper left of this forum page/as indicated in the small print that is located at the bottom of this message.

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Thanks for the response, I'll work on that GSI report and notify tech support. I just realized when it happens, if I've been disconnected from my Cisco VPN client for work and I reconnect, as soon as that connection is complete I get an instant BSOD.

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