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Luna1234

Kaspersky Does not Open

5 posts in this topic

Hello,

 

Every time I start my computer I get the message shown below and Kaspersky Internet Security does not open even when I go to the Start/All programs/Kaspersky.

 

Could you please help me. Thank you.

 

 

 

Windows Defender Message:

Application failed to initialize: 0x800106ba. A problem caused this program's service to stop. To start the service, restart your computer or search help and support for how to start a service manually.

 

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Welcome. Please post your GetSystemInfo report link, instructions are located in the fifth (5th) Important topic.

 

Please see the small print that is located at the bottom of this message.

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here is the link for the report.

 

http://www.getsysteminfo.com/read.php?file...86cdb6fa957c0a5

 

 

Thank you

 

 

 

 

 

Hello,

 

Every time I start my computer I get the message shown below and Kaspersky Internet Security does not open even when I go to the Start/All programs/Kaspersky.

 

Could you please help me. Thank you.

Windows Defender Message:

Application failed to initialize: 0x800106ba. A problem caused this program's service to stop. To start the service, restart your computer or search help and support for how to start a service manually.

 

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I turned windows defender off and it didn't work. I will try to re install kaspersky.

 

 

Thank you

 

 

You're welcome. Please disable Windows Defender: http://windows.microsoft.com/en-US/windows...ender-on-or-off

 

If Kaspersky still does not open, please un and re install Kaspersky: Uninstall Kaspersky > reboot > re install Kaspersky > reboot > do a databases update > reboot.

 

Any better?

 

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