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jonnyboy

some protection components are corrupted

5 posts in this topic

I just updated from k2012 to k2013 via e download. used Kaspersky remover before updating too.

 

The system was fine. I then decided to fix a problem with my CD and DVD drives with my pc so I installed 'Microsoft Fix it Solution to clean the registry filters automaticall'

 

i used step #4 on the following link:

 

http://h10025.www1.hp.com/ewfrf/wc/documen...bph07146_filter

 

i then rebooted to find 'some protection components are corrupted' with kaspersky.

 

what do I do now?

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Please un and re install Kaspersky: Uninstall Kaspersky > reboot > re install Kaspersky > reboot > do a databases update > reboot.

 

If still no go after that, please post your GetSystemInfo report link, instructions are located in the fifth (5th) Important topic.

 

Please see the small print that is located at the bottom of this message.

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Please un and re install Kaspersky: Uninstall Kaspersky > reboot > re install Kaspersky > reboot > do a databases update > reboot.

 

If still no go after that, please post your GetSystemInfo report link, instructions are located in the fifth (5th) Important topic.

 

Please see the small print that is located at the bottom of this message.

here is my gsi anyway.

 

http://www.getsysteminfo.com/read.php?file...8a3d574bc945a2a

 

how do I un-install? do I need to use kaspersky removal tool?

 

I Haven't reinstalled yet, and I have switched the pc on now after the issue was earlier and there seems to be no component issue or any risks? should I reinstall again anyway?

Edited by jonnyboy

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here is my gsi anyway.

 

http://www.getsysteminfo.com/read.php?file...8a3d574bc945a2a

 

how do I un-install? do I need to use kaspersky removal tool?

 

I Haven't reinstalled yet, and I have switched the pc on now after the issue was earlier and there seems to be no component issue or any risks? should I reinstall again anyway?

No, not if you're ok now. But if it happen again, uninstall normally, reboot and run the removal after that. Then reinstall 2013.

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