ebartha

update error

10 posts in this topic

I had noticed a loty of issues running update tasks, or i am receiving e-mails reporting License Agreement violated

I am running the latest versions of KES8 + Netagent9 and KSC9

 

Some of the errors unders the update task:

 

Event type: Task cannot be performed

Result: Unable to start tasks

Object: NT AUTHORITY\SYSTEM

Object\Name: SYSTEM

Size: 2 GB

Reason: Failed to receive file

 

 

Event type: Error in interaction with Kaspersky Security Center

Result: Failed to receive file

 

 

Failed to receive file

 

 

Event type: Not all components were updated

Result: Not all components were updated

 

 

Event type: Error updating component

Result: Error updating component

Object: BB2

Object\Path: BB2

Object\Name: BB2

 

 

 

Event type: Error updating component

Result: Error updating component

Object: WMUF

Object\Path: WMUF

Object\Name: WMUF

 

 

 

 

Event type: Error verifying application databases and modules

Result: Update files are corrupted

Object: bases/wmuf/wmuf.set

Object\Path: bases/wmuf/

Object\Name: wmuf.set

 

 

Can someone help me what should i do? I got a lot of these problems!!

 

Thanks

 

Ervin

 

Share this post


Link to post
Share on other sites
I had noticed a loty of issues running update tasks, or i am receiving e-mails reporting License Agreement violated

I am running the latest versions of KES8 + Netagent9 and KSC9

 

Some of the errors unders the update task:

 

Event type: Task cannot be performed

Result: Unable to start tasks

Object: NT AUTHORITY\SYSTEM

Object\Name: SYSTEM

Size: 2 GB

Reason: Failed to receive file

Event type: Error in interaction with Kaspersky Security Center

Result: Failed to receive file

Failed to receive file

Event type: Not all components were updated

Result: Not all components were updated

Event type: Error updating component

Result: Error updating component

Object: BB2

Object\Path: BB2

Object\Name: BB2

Event type: Error updating component

Result: Error updating component

Object: WMUF

Object\Path: WMUF

Object\Name: WMUF

Event type: Error verifying application databases and modules

Result: Update files are corrupted

Object: bases/wmuf/wmuf.set

Object\Path: bases/wmuf/

Object\Name: wmuf.set

Can someone help me what should i do? I got a lot of these problems!!

 

Thanks

 

Ervin

 

Hello Darzu,

 

I had similar issues with KLAVA updates,and rollback task did help me out. In worst case situation I had to reinstall Kaspersky or Network Agent, but that only happened once. So i would suggest to try to rollback the database, if that doesnt help then reinstall Network Agent with all of the patches.

 

Hopefully that will fix it.

 

Regards,

 

Karolis

Share this post


Link to post
Share on other sites
Hello Darzu,

 

I had similar issues with KLAVA updates,and rollback task did help me out. In worst case situation I had to reinstall Kaspersky or Network Agent, but that only happened once. So i would suggest to try to rollback the database, if that doesnt help then reinstall Network Agent with all of the patches.

 

Hopefully that will fix it.

 

Regards,

 

Karolis

 

i will try to rollback the DB but after when it updates again will happen again?

 

Thanks

 

Ervin

Share this post


Link to post
Share on other sites
i will try to rollback the DB but after when it updates again will happen again?

 

Thanks

 

Ervin

 

Hopefully that wont happen again. It very rarely happen to me... But rolling back the database usually solves the issue.

 

Regards,

 

Karolis.

Share this post


Link to post
Share on other sites
Hopefully that wont happen again. It very rarely happen to me... But rolling back the database usually solves the issue.

 

Regards,

 

Karolis.

 

i made the rollback on 1 pc, but i got a lot of these btw only to dont do a mistake to make the rollback from the KSC9 i create a task for a specific computer only and run it manually or there is a better way to do it? because i got about 50 computers with similar issues:(

Share this post


Link to post
Share on other sites
i made the rollback on 1 pc, but i got a lot of these btw only to dont do a mistake to make the rollback from the KSC9 i create a task for a specific computer only and run it manually or there is a better way to do it? because i got about 50 computers with similar issues:(

 

In your case, i would create a task in "Tasks for Specific Computers" and then just add all the computers with the same error. Yes, that is a bit fiddly but it should work. Also i would suggest to do 10 at a time or 20ish at the time, just in case something might go wrong. :)

 

Hope this will fix the issue for you.

 

Regards,

 

Karolis.

Share this post


Link to post
Share on other sites
In your case, i would create a task in "Tasks for Specific Computers" and then just add all the computers with the same error. Yes, that is a bit fiddly but it should work. Also i would suggest to do 10 at a time or 20ish at the time, just in case something might go wrong. :)

 

Hope this will fix the issue for you.

 

Regards,

 

Karolis.

 

First of i was not able to make a task for specific computers only for a folder (group ; OU or whatever) or only for 1 pc.

Today i faced the problem that i made a rollback all was ok, and made an update also with result complete succesfull but checking back in the events i see again the error message with the license violated etc.

So what this means i got problems with the license or what? This is the first machine what showed the same error after the rollback.

 

Ervin

post-262762-1348149466_thumb.png

Share this post


Link to post
Share on other sites
First of i was not able to make a task for specific computers only for a folder (group ; OU or whatever) or only for 1 pc.

Today i faced the problem that i made a rollback all was ok, and made an update also with result complete succesfull but checking back in the events i see again the error message with the license violated etc.

So what this means i got problems with the license or what? This is the first machine what showed the same error after the rollback.

 

Ervin

 

 

i am full with update errors don't know what couls i do:

 

Event type: Error verifying application databases and modules

Result: Update files are corrupted

Object: bases/adbu/adbu.set

Object\Path: bases/adbu/

Object\Name: adbu.set

--------------------------------------------------------------------------------------

Event type: Error updating component

Result: Error updating component

Object: ADBU

Object\Path: ADBU

Object\Name: ADBU

--------------------------------------------------------------------------------------

Event type: Not all components were updated

Result: Not all components were updated

 

 

Share this post


Link to post
Share on other sites
i am full with update errors don't know what couls i do:

 

Event type: Error verifying application databases and modules

Result: Update files are corrupted

Object: bases/adbu/adbu.set

Object\Path: bases/adbu/

Object\Name: adbu.set

--------------------------------------------------------------------------------------

Event type: Error updating component

Result: Error updating component

Object: ADBU

Object\Path: ADBU

Object\Name: ADBU

--------------------------------------------------------------------------------------

Event type: Not all components were updated

Result: Not all components were updated

 

 

Anyone can help with this issue please.

 

Thanks

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now