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WoodleySaint

KES 8.1.0.831 Patch A Update

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Hi,

 

I'm just in the process of upgrading PCs to KES 8.1.0.831 A. All looks good other than I can't get the client to install patch A automatically. In this Knowledge Base Article it says to have a couple of options selected:

http://support.kaspersky.com/faq/?qid=208286597

 

In the Group task to update Virus Definitions (which runs every 2 hours) I have the options set as described above.

 

I have KSC 9 installed and it downloads updates every hour and I have 'Audodetect updates list' selected under 'Settings' --> 'Update List' --> Configure.

 

In the KLSHARE shared folder on the server (\\server\klshare\Updates\AutoPatches\kav12\8.1.0.831\msp) I can see the following files which I presume are the updates:

patch_a_x86.msp

patch_a_x64.msp

patch_a_de_x86.msp

patch_a_de_x64.msp

 

The PC I'm testing on is Windows 7 (64 bit) and fully Microsoft patched.

 

Any ideas as to why the client machine is not updating to patch A?

 

Thanks Mark

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