hatethis

Can Not Update

4 posts in this topic

I purchased a two year contract in August 2011. I have 465 days left on my subsrciption. As of march 30, 2012 my computer has been saying that my Kapersky is obselete. When i hit the "fix it now" tab the computer goes through an update cycle then says my system kapesky is still "obselete." When i look at the updated reports i see some files say "not enough rights for file operation" and other files say "error updating component!"

 

When i check the main kapersky page with the license on it and hit the update subscription status the computer says "subsription key is missing!" Using the tech support i already erased the license and reactivated the account but that did not help.

 

WHAT IN THE WORLD IS GOING ON!!! I am not computer savvy and have no idea whats going on. Is there a number that i can call kapersky because all i get is emails?

Share this post


Link to post
Share on other sites

Its in your Windows Control Panel. Or system tray near the clock.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now