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suel25

2011 to 2012 update help

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suel25   

I purchased the 2012 Kaspersky Internet security disc for 3 PCs and think I have messed up.

I still have 7 days to go on my old licence for 2011 but thought as I was going away I would upgrade now.

 

I have only just read that I should have uninstalled 2011 before I downloaded 2012 and now I can't put my activation code in for 2012. Can I just uninstall 2012 and start again or is there some other way I can get out of this mess.

 

I am going away on Wednesday with my laptop - the version I have changed at the moment is on my PC.

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Sure you can simply uninstall completely saving nothing, reboot and reinstall 2012 using the 2011 code with 7 days left, update it and reboot. Now add the new license.

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