Reinier

Not scanned for a long time.

14 posts in this topic

Hello,

 

i have Kaspersky Security Center installed on a server, and all kaspersky clients all say in the console that they havent scanned in a long time.

however i have checked this and they DID scan.

i have read a few posts of this happening.. apperently adding %mycomputer% to the scan scope is a workaround. however when you do that the scan takes lots longer and uses more resources.

any fix ?

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Why a computer has the Not scanned for a long time status in Administration Server 8.0 although the on-demand-scan task is regularly and successfully run on it?

 

Answer:

 

Reason

A computer is considered to have been scanned after successfully scanning the following areas:

 

System memory;

Startup objects;

Boot sectors;

%systemroot%\ not including subfolders;

%systemroot%\system\ not including subfolders;

%systemroot%\system32\ not including subfolders;

%systemroot%\system32\drivers\ not including subfolders;

%systemroot%\syswow64\ not including subfolders;

%systemroot%\syswow64\drivers\ not including subfolders.

 

Solution: http://support.kaspersky.com/faq/?qid=208283317

 

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Why a computer has the Not scanned for a long time status in Administration Server 8.0 although the on-demand-scan task is regularly and successfully run on it?

 

Answer:

 

Reason

A computer is considered to have been scanned after successfully scanning the following areas:

 

System memory;

Startup objects;

Boot sectors;

%systemroot%\ not including subfolders;

%systemroot%\system\ not including subfolders;

%systemroot%\system32\ not including subfolders;

%systemroot%\system32\drivers\ not including subfolders;

%systemroot%\syswow64\ not including subfolders;

%systemroot%\syswow64\drivers\ not including subfolders.

 

Solution: http://support.kaspersky.com/faq/?qid=208283317

Thank you for the reply, however we have all those included in the scan scope.

I have a screenshot attached with the current scan scope.

The policy that uses these settings IS applied to the computers that report back with "Not scanned for a long time."

post-238043-1327581482_thumb.jpg

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Thank you for the reply, however we have all those included in the scan scope.

I have a screenshot attached with the current scan scope.

The policy that uses these settings IS applied to the computers that report back with "Not scanned for a long time."

 

There's a bug that does not recognize %systemroot% on the KES8

 

Try C:\windows

 

That did for us.

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There's a bug that does not recognize %systemroot% on the KES8

 

Try C:\windows

 

That did for us.

Thanks for the reply,

 

i have tried this last week, this week still all the server are critical.

any other suggestions ?

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Note that the policy is associated with the version of installed Anti-virus

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Any solutions to this?

 

I tried adding C:\Windows into my Scan Scope and it's still reporting Not scanned for a long time...

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OK, got this working.

 

I had to check the box "Computer" in Scan Scope. I was putting in %mycomputer% manually and that didn't work.

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I'm having the same problem with the latest versions installed. I understand that adding %mycomputer% will resolve; however, in a separate thread it says doing so puts too much burden on the workstations. My people are very sensitive to that so I have not done it yet.

 

Is adding %mycomputer% the long-term solution?

 

By not adding %mycomputer% to the scan scope am I putting my workstations at risk?

 

If I should or need to have %mycomputer% in the scan scope, is there something I can do to minimize the drag on workstations during the scans?

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Same issue here... It's a shame this bug is still not fixed ! This and other issues are making me think about change antivirus sistem !

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Hello,

 

i also have the 'not scanned for a long time status' on my computers which have Kaspersky Endpoint Security 10 installed.

Find attached the Virus scan task scope i configured for workstations running KES 10.

 

How can i remove this and make the computers go 'green' again?

 

Chukwunonso Udechukwu.

post-442557-1364466555_thumb.jpg

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Turn of that stupid notification...i dont understand you people,you see the problem,its trivial problem,you know thats a bug and you still ask for solution...turn it of because it is not important!!!

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Turn of that stupid notification...i dont understand you people,you see the problem,its trivial problem,you know thats a bug and you still ask for solution...turn it of because it is not important!!!

 

Turning off the notification is a workaround and not a fix. Trivial or not, you pay for a working product. Bugs need to be fixed. Now with that said I have added all the following to the scan and is still coming up as "Not scanned for a long time"

 

System Memory

Startup Objects

Disk boot sectors

System Backup Storage

All removable drives

All hard drives

My Computer

%systemroot%\ no sub folders

%systemroot%\system\ no sub folders

%systemroot%\system32\ no sub folders

%systemroot%\system32\drivers\ no sub folders

%systemroot%\syswow64 no sub folders

%systemroot%\syswow64\drivers no sub folders

 

 

We are using KES 10 on windows 8 64 bit machines. KSC 10 on a Server 2003 32 bit machine.

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Turning off the notification is a workaround and not a fix. Trivial or not, you pay for a working product. Bugs need to be fixed. Now with that said I have added all the following to the scan and is still coming up as "Not scanned for a long time"

 

System Memory

Startup Objects

Disk boot sectors

System Backup Storage

All removable drives

All hard drives

My Computer

%systemroot%\ no sub folders

%systemroot%\system\ no sub folders

%systemroot%\system32\ no sub folders

%systemroot%\system32\drivers\ no sub folders

%systemroot%\syswow64 no sub folders

%systemroot%\syswow64\drivers no sub folders

We are using KES 10 on windows 8 64 bit machines. KSC 10 on a Server 2003 32 bit machine.

 

I had a case open with support for this same issue. They said there is a fix coming "soon".

 

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