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tonnelier

Kaspersky blocking internet connections?

9 posts in this topic

Hello All,

Grateful for your help. Running KIS 2012 a-g. Over the last 48h I had problems connecting to the internet. After boot-up, connections are OK for a short period of time, but then appear to be blocked by KIS with the system tray icon permanently pulsating.

 

I have done two squeaky-clean re-installations using the KAS Remover Tool, but problem persists. Many thanks.

 

GetSystemInfo_FRANCESCOOPE_PC_FRANCES_COOPER_2011_12_04_14_58_09.zip

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Please update your wireless adapter. Please see Update > Summary tab of your GSI for link.

 

Also, please follow the post norton steps here, all of them, which will include uninstalling and reinstalling again.: http://forum.kaspersky.com/index.php?showtopic=5233

 

Thanks Rudger79. I am not using a wireless connect, but wlan. Will follow your instructions an see what happens. Thanks again.

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Please update your wireless adapter. Please see Update > Summary tab of your GSI for link.

 

Also, please follow the post norton steps here, all of them, which will include uninstalling and reinstalling again.: http://forum.kaspersky.com/index.php?showtopic=5233

 

I followed your advice to the letter, no change.

 

In the meantime I've discovered that if I don't update KIS after re-installation, then I have access to sites. Since I and quite a few others are reporting the same problem over the last 48h, I'm wondering if there's a problem with one of the latest updates. Until 48h ago site loading with KIS a-g worked OK.

 

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Since I and quite a few others are reporting the same problem over the last 48h, I'm wondering if there's a problem with one of the latest updates.
Maybe. I am having no issues here with Firefox. Have you tried other browsers? Reset IE? I would contact support via My Kaspersky. https://my.kaspersky.com/

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Maybe. I am having no issues here with Firefox. Have you tried other browsers? Reset IE? I would contact support via My Kaspersky. https://my.kaspersky.com/

 

Yes, I'm using Firefox 8. Tried with IE9 but same conditions. Will contact support. Thanks again for your help and suggestions.

 

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Welcome. Uninstall Kaspersky > reboot > install Windows Service Pack 1 > reboot > make sure Windows Firewall and Windows Defender are disabled > re install Kaspersky > reboot > do a databases update > reboot.

 

 

Click here to upload your GetSystemInfo log.

Now add the link to the report you have just made in your post.

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