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Chuckak

Siemens Unigraphics conflict with KAV Endpoint 8

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Cannot get Kaspersky Endpoint version 8 to run on computers using Siemens Unigraphics and GM Toolkit. Only way to get Unigraphics to run correctly is to exit Kaspersky client completely.

Is there a list of applications and their exceptions object list somewhere.

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Your best bet is to add the entire directory/directories the Siemens program is stored in into your Exceptions list.

 

The Trusted Applications/Exceptions list will be in the File Anti-virus portion of your policy. From there you can add and remove exceptions as needed and set rules for how Kaspersky does or does not interact with the application.

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I have added the whole application directory %ProgramFiles%(x86)\UGS, %ProgramFiles%\UGS and the %systemroot%\temp directories to the exception list. Still have the issue.

I have globally turned off the following in the protection policy which has fixed the problems I had with Autocad and 3D Mice but not Unigraphics.

In Antivirus:

Enable Advanced Disinfection technology

Scanning of network drives

Enable System Watcher

In Advanced Settings:

Enable Self Defense

 

The user can run the program but is unable to perform certain functions such as measurement between points on the model. As soon as I unload the Kaspersky application everything works correctly and much faster. I have tried disabling some of the modules but the application still fails until I unload all of Kaspersky.

What good is all of these features/modules if we have to turn them off to get the programs to work correctly and get the computer speed back???

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