629 Posted April 10, 2011 Greetings, I have been using the PURE for two days, and have a little problem with online banking sites. This problem is only happening when I'm using IE9; I tried the latest versions of Mozilla Firefox and Chrome, and there was no problem with those browsers. Unfortunately, I have to use IE9 when entering that online banking site, b/c it only fully compatible with IE9. Here is my problem: Before I log in to my account I have to enter a pwd by using the virtual keyboard of that online banking site. However, PURE blocks the Adobe Flash Player content on the login page. When I right-click on the place where the virtual keyboard of that online banking site supposed to be, it says "Movie not loaded..." What can I do to solve this problem? I'll appreciate if you can help me out! BTW, I'm using PURE PWD Manager to manage/store my PWDs, but not for that web site. Share this post Link to post
richbuff Posted April 12, 2011 Anyone interested, yes. Anyone have a qualified reply? Maybe, maybe not. Pending possible resolution of this issue here at this forum, please also contact Tech Support: http://support.kaspersky.com/helpdesk.html Share this post Link to post
629 Posted April 13, 2011 Anyone interested, yes. Anyone have a qualified reply? Maybe, maybe not. Pending possible resolution of this issue here at this forum, please also contact Tech Support: http://support.kaspersky.com/helpdesk.html There is no appropriate request type for my problem in Kaspersky Tech Support Request Form. They are only interested in problems about licence expiration, pre-sale questions or suggestions for future versions. Share this post Link to post
Rene-gad Posted April 13, 2011 (edited) Hello engwareion, pls. uncheck in the Settings of Antibanner the box Use the list of blocked URls (http://docs.kaspersky-labs.com/english/pure9.1_en.pdf , p. 127). Re-log you and try to visit your banking page again Edited April 13, 2011 by Rene-gad Share this post Link to post
629 Posted April 13, 2011 Hello engwareion, pls. uncheck in the Settings of Antibanner the box Use the list of blocked URls (http://docs.kaspersky-labs.com/english/pure9.1_en.pdf , p. 127). Re-log you and try to visit your banking page again Firstly, thank you for your reply. Unfortunately, nothing has changed. Also, I don't use Anti-Banner, it has already disabled. Share this post Link to post
Rene-gad Posted April 13, 2011 (edited) As you had used IE8 - had you just the same problem? Are you using IE 9 64 bit or 32 bit now? Can you watch Adobe Flash Videos e.g. on Youtube? Edited April 13, 2011 by Rene-gad Share this post Link to post
629 Posted April 13, 2011 Ok, I have just figured it out. I enabled "receive the caching data via protected channel" option of IE9 by using Browser Configuration Wizard (in the Additional Tools menu). I have just used "Rollback changes" option and, problem is solved. Thank you all for your attention... Share this post Link to post