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Big-Ray

Update Failed [ Not enough rights for file operation ]

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Been using KIS2011 for weeks now, no worries, until today. "Update Failed", due to,

 

"Not enough Rights For The File Operation"

 

What's that all about then?

 

:unsure:

 

O/s Vista Home Premium 64bit.

 

 

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Been using KIS2011 for weeks now, no worries, until today. "Update Failed", due to,

 

"Not enough Rights For The File Operation"

 

What's that all about then?

 

:unsure:

 

O/s Vista Home Premium 64bit.

 

 

ps. Report....................http://www.getsysteminfo.com/read.php?file=97a3e49be267501ed5b76b442aa839f1

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Hello

 

> Please uninstall "Ask Toolbar"

 

> You are running KIS 11.0.1.1400 latest version is 11.0.2.556

> Take care to uninstall current version before upgrading to the latest version

 

> Can you try to free up some space on your "C" drive

 

If no fix :

In the updates setting there is an option to run the updates "as administrator"

Edited by Berny

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Hello

 

> Please uninstall "Ask Toolbar"

 

> You are running KIS 11.0.1.1400 latest version is 11.0.2.556

> Take care to uninstall current version before upgrading to the latest version

 

> Can you try to free up some space on your "C" drive

 

If no fix :

In the updates setting there is an option to run the updates "as administrator"

 

Thank you Berny, I will follow your advice and post the result.

ps. I'm also an idiot, the problem is on my main pc, not on the laptop I posted the scan report from. :rolleyes: ( it was the point about C drive space that made me realise that ), but I will check for latest version on the problem machine, and Ask Toolbar.

 

 

Edited by Big-Ray

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Thank you Berny, I will follow your advice and post the result.

ps. I'm also an idiot, the problem is on my main pc, not on the laptop I posted the scan report from. :rolleyes: ( it was the point about C drive space that made me realise that ), but I will check for latest version on the problem machine, and Ask Toolbar.

 

Great.uninstalled the old version, new version will not install, tells me my machine may be infected and to download AVPTool, which will not download...........wonderful.

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Hi

 

The topic shows as well how to save your settings but you need to uninstall v 400 and reinstall v 556

 

I hope you have more luck than I did, I uninstalled the older version then was unable to install the new one, got a message saying I may be infected and to download AVPtool, which would not download. I had to shut down my main machine as it now has no protection.

 

:unsure:

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Great.uninstalled the old version, new version will not install, tells me my machine may be infected and to download AVPTool, which will not download...........wonderful.

 

Got there in the end, after a bit of a round about route.

 

Thanks for the help. :pray:

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Hi Big Ray

 

This is a user help forum if you have a problem I suggest you open a thread and post a GSI report for help

 

 

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Thanks for the help.

 

You are welcome ;-)

Please run a full scan to check if your system is 100% clean now.

Edited by Berny

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You are welcome ;-)

Please run a full scan to check if your system is 100% clean now.

 

Roger, doing so as I type.

 

:ay:

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Hi Big Ray

 

This is a user help forum if you have a problem I suggest you open a thread and post a GSI report for help

 

 

Sorry Perry, :pray: posted in wrong place. I am actually sorted now.

 

:rolleyes:

 

 

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In addition to what Sjoeii instructed above,

 

Settings > Update > Run Mode button and tab > uncheck Run Task As > ok>ok> reboot.

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In addition to what Sjoeii instructed above,

 

Settings > Update > Run Mode button and tab > uncheck Run Task As > ok>ok> reboot.

 

Thanks to both of you, I will do both suggestions and come back with results.

 

:ay:

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Thanks to both of you, I will do both suggestions and come back with results.

 

:ay:

 

 

Have just done both things, rebooted and update worked perfectly.

 

Thanks for the help.

 

:beer:

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Have just done both things, rebooted and update worked perfectly.

 

Thanks for the help.

 

:beer:

 

 

Back to square one. :dash1:

post-318107-1298617134_thumb.jpg

post-318107-1298617279_thumb.jpg

Edited by Big-Ray

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Please run the gsi utility again, to create a new gsi report, and then please post the link to the new gsi report.

 

Please post screenshot of Settings > Update > Run Mode button > Run Mode tab.

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I don't know if it helps in the diagnosis, but, I just did a "Repair" and then got the message "Databases are obsolete", I did an update and they downloaded fine. Five minutes later I did another manually initiated update, and that worked fine. Before I did the repair both automatic and manually initiated updates brought up the same error messages as yesterday, ie not enough rights. :blink:

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So it is updating right now?

What happens when you set it to update every hour?

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So it is updating right now?

What happens when you set it to update every hour?

 

I have just set it to update every hour, I will let you know the result. ( sometime after an hour )

 

As I said, the two updates I have manually initiated since the "Repair" have both worked fine.

 

I did a quick "Google" and some peeps suggest uninstalling and reinstalling in "Run as Administrator", I don't know if you feel that is worth a try if the feature returns. :unsure:

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I have just set it to update every hour, I will let you know the result. ( sometime after an hour )

 

As I said, the two updates I have manually initiated since the "Repair" have both worked fine.

 

I did a quick "Google" and some peeps suggest uninstalling and reinstalling in "Run as Administrator", I don't know if you feel that is worth a try if the feature returns. :unsure:

 

Still waiting for the result of the hourly update, but in the meantime thought I would mention that I have two machines, both running Vista Home Premium, both running the latest version of KIS2011, the 32bit laptop has had no problems, the 64bit PC is the one having the issues. I don't know if that is relevant, just thought I'd mention it.

 

:rolleyes:

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Still waiting for the result of the hourly update, but in the meantime thought I would mention that I have two machines, both running Vista Home Premium, both running the latest version of KIS2011, the 32bit laptop has had no problems, the 64bit PC is the one having the issues. I don't know if that is relevant, just thought I'd mention it.

 

:rolleyes:

 

 

The hourly automatic update just worked fine. :pray:

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