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Johdir

License / Activation Code

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I had to reinstall my Windows and now kaspersky tell me that it want an activation code.

I got a Licensenumber, i saved the old one, but cant enter anywhere, is there a way to activate it?

So far i was very happy with kaspersky.

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So the "Number" i got saved in a screenshot, because i thought its needed to reactivate is usless and i need to buy new one, because i not found anywhere what to save/copy to keep the license.

 

The number i got is the first when you click "License" in the main window. But cant retype it in the activation window, so whats wrong?

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As Lucian already explained, you don't need license number, you have to enter your activation code. If you lost it you will have to contact the support and explain the situation to them.

Edited by Marko13

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To briefly repeat and also expand just a wee little bit on what has already been posted above,

 

1) Repeat: You are entering the wrong number. The license information that is displayed is not the Activation Code. Please locate your Activation Code, and enter it.

 

2: Expand a wee bit: Your Activation Code is on the CD sleeve or card, or in an email, depending on if the purchase was boxed CD, or on-line.

 

Your Activation Data should be in your Personal Cabinet or My Kaspersky, if you registered your product.

See: https://support.kaspersky.com/en/personalcabinet and/or https://my.kaspersky.com/

 

If you forgot your ID or password, then click the indicated link on that page. Contact Tech Support if still no go: http://support.kaspersky.com/helpdesk.html

 

Always ensure that your Activation Code is backed up. I always have it written down on a paper document. Back it up in Personal Cabinet and/or My Kaspersky.

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Hi YashwantHash

 

In short Your activation code will look like this

 

XXXXX-XXXXX-XXXXX-XXXXX

 

Your licence number will look like this

 

XXXX-XXXXXX-XXXXXXXX

 

Your activation code is what activates your product and then translates into your "Keyfile" the keyfile is downloaded at the time of activation and stored on your computer in the registry.

The keyfile is what tells Kaspersky how long your product can be activated for.

 

Your activation code can be found in your original email order (if you purchased online), or in the quick start guide of a boxed product version.

Your Activation code should also be in your Personal Cabinet or My Kaspersky account, if you registered your product.

See: https://support.kaspersky.com/en/personalcabinet and/or https://my.kaspersky.com/

 

If you are unable to find your activation code and you have a your licence number then you can contact tech support and they can convert your licecne number back to your activation code.

 

Thanks

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