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degs62

I think I have a virus

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degs62   

I can' go into safe mode my pc just shuts down if I try the same thing happens if I run any sort of virus scan and I can't do a system restore. I have now lost all of my usb ports and can't seem to do anything to get them working again, they are showing in device manager but have yellow triangles on them I have tried uninstalling the drivers and reinstalling, can anyone tell me if this is a virus , trojan , worm? If so do you know what it is and how I can get rid of it? This is driving me mad.

 

:dash1:

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richbuff   

Welcome. Please see the first Important read me topic and post the screenshot and post the GSI report link and also attach the AVZ .zip that are all requested and instructed.

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