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fcharter

Unable to install Kaspersky 2011 Antivirus due to virus?

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Hi, and thanks for this forum:

 

I purchased Kaspersky 2011 Antivirus but was unable to install it, the message said it was likely due to a virus, and to download and run the Virus Removal tool, which I have done (the virus seems to also have disabled the windows installer).

 

I ran the removal tool in auto mode, and kept receiving Kaspersky pop-ups saying "password required".

 

I then ran it in manual mode, and am enclosing the zip file it generated. I would appreciate any assistance.

 

Thanks,

 

David in Pensacola, FL

avptool_sysinfo.zip

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Welcome. The log looks clean. Please uninstall Kaspersky Virus Removal Tool > reboot, then post your GetSystemInfo report link, instructions are located in the first Important read me topic.

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