Jump to content
avinash_386

not able to print

Recommended Posts

dear all,

 

i am using a ksos product with admin kit installed at the server end..

when i am trying to print from pdf it is not really printing..

and this is happening only in other accounts other than the administrator..

if i print a word file when kaspersky is switched on it will print in administrator and also in other account

only the problem is occuring with pdf in a non administrator account..

tired to debug

but there was no solution as the problem is not getting solved..

so request you all to look in to the issue and reply me with a answer

i am uploading the GSI..

Share this post


Link to post

Hello,

what happens if, logged as a non-administrative account, you exit KAV? Are you able to print doc in a PDF format?

M

Share this post


Link to post
Hello,

what happens if, logged as a non-administrative account, you exit KAV? Are you able to print doc in a PDF format?

M

 

no unless and untill we uninstall KAV

we are not able to print the pdf..

Share this post


Link to post
No reply as on date..

needed some feed back

please get back to us as soon as possible..

 

The NDIS filter has been know to disrupt printing at times, is this installed on the client and if so try to disable and reboot.

Share this post


Link to post

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.