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phongdang87

updated sunscription is missing?

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how to fix dis problem because when i enter the activation code it still have this problem? it have this note " updated subscription key is missing"

Edited by phongdang

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Kapersky Anti virus 2010....After i installed it and then enter the activation code. It have this note: "Automatic subscription renewal has not been perform" then i hit the "Fix it now" then it connect to serve but then it have this note "updated subscription key is missing" and it failed to update?????

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Do u have working internet connection?

 

and also check your date and time settings,,

 

Please post your GetSystemInfo report link, instructions are located in the sixth Important topic

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After you disable Windows Defender and uninstall IObit Security 360 > re boot, and then un and re install Kaspersky,

 

if BestBuy is managing your Kaspersky subscription, please contact BestBuy.

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